Peartree Practice, Southampton: patient reviews and CQC rating
Peartree Practice is a GP practice in Southampton with 19,132 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in May 2019. It has 5.9 full-time-equivalent qualified GPs, or 3,269 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Peartree Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 72%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 50%, against 54% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 7th of the 31 practices in Southampton with 50 or more responses. 72% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (78%). 103 patients answered the survey (response rate 24%).
| Survey question | Peartree Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 86% | 74% | 77% |
| Easy to contact by phone | 72% | 52% | 57% |
| Easy to contact via the website | 59% | 55% | 58% |
| Easy to contact via the NHS App | 50% | 51% | 54% |
| Reception team helpful | 94% | 83% | 85% |
| Last contact good | 82% | 70% | 73% |
| Wait for appointment about right | 71% | 65% | 69% |
| Listened to well | 89% | 87% | 87% |
| Treated with care and concern | 89% | 86% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
CQC's overall rating for Peartree Practice is Good, published in May 2019. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (May 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
19,132 patients were registered at Peartree Practice in September 2026, down 1.7% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 5.9 full-time-equivalent qualified GPs, there are 3,269 patients per GP, more than the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 7.4 nurses and 9.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.8 | 4.9 |
| August 2024 | 3.8 | 4.9 |
| August 2025 | 4.2 | 5.3 |
| August 2026 | 5.9 | 6.9 |
From June 2026 to August 2026 the practice recorded 10,140 appointments a month, or 530 per 1,000 registered patients (England: 510). 77% were face to face (England: 63%). 41% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
20% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Peartree Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 530 | 526 | 510 |
| Face to face | 77% | 58% | 63% |
| Same day as booked | 41% | 43% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.8% against 1.9%), peripheral arterial disease (0.8% against 0.6%) and depression (20.0% against 14.3%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%), osteoporosis (0.7% against 1.2%) and chronic kidney disease (3.5% against 4.6%). The practice's patients live in areas with an average deprivation score of 25.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.9 years for women and 78.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.0% | 14.3% |
| High blood pressure | All ages | 14.7% | 15.2% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| COPD | All ages | 2.8% | 1.9% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.9% | 74.9% |
Peartree Practice, Sullivan Road, Southampton, SO19 0HS. Phone: 023 8044 3377.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Old Fire Station Surgery | 2.2 km | 82% |
| Bitterne Surgery | 2.3 km | 77% |
| St Peters Surgery | 2.4 km | 95% |
| Woolston Lodge Surgery | 2.4 km | 73% |
| Weston Lane Surgery | 2.6 km | 61% |
- Bitterne Surgery (77% overall experience good)
How do patients rate Peartree Practice?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Peartree Practice as good, above the England figure of 77%. 72% found it easy to get through by phone.
How many patients are registered at Peartree Practice?
19,132 patients were registered in September 2026, down 1.7% on a year earlier.
What is Peartree Practice's CQC rating?
Good overall, published in May 2019.
How many GPs does Peartree Practice have?
5.9 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 3,269 patients per GP against 2,171 across England.
Are appointments at Peartree Practice face to face?
77% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Peartree Practice's phone number?
023 8044 3377.