St Peters Surgery, Southampton: patient reviews and CQC rating
St Peters Surgery is a GP practice in Southampton with 7,698 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 3.9 full-time-equivalent qualified GPs, or 1,988 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about St Peters Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 80%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 96%, against 93% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 1st of the 31 practices in Southampton with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (84%). 95 patients answered the survey (response rate 24%).
| Survey question | St Peters Surgery | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 95% | 74% | 77% |
| Easy to contact by phone | 80% | 52% | 57% |
| Easy to contact via the website | 71% | 55% | 58% |
| Easy to contact via the NHS App | 69% | 51% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 87% | 70% | 73% |
| Wait for appointment about right | 85% | 65% | 69% |
| Listened to well | 94% | 87% | 87% |
| Treated with care and concern | 92% | 86% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
CQC's overall rating for St Peters Surgery is Good, published in June 2017. All 5 key questions are rated Good. It held the same rating in the report before (December 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,698 patients were registered at St Peters Surgery in September 2026, up 3.9% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 1,988 patients per GP, close to the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 3.0 nurses and 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 2.3 |
| August 2024 | 3.1 | 3.1 |
| August 2025 | 3.1 | 3.1 |
| August 2026 | 3.9 | 3.9 |
From June 2026 to August 2026 the practice recorded 5,367 appointments a month, or 697 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 36% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | St Peters Surgery | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 697 | 526 | 510 |
| Face to face | 81% | 58% | 63% |
| Same day as booked | 36% | 43% | 45% |
| More than 28 days after booking | 5% | 6% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.4% against 1.9%). It has a lower share for chronic kidney disease (1.3% against 4.6%), osteoporosis (0.5% against 1.2%) and heart failure (0.7% against 1.1%). The practice's patients live in areas with an average deprivation score of 24.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.0 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.0% | 14.3% |
| High blood pressure | All ages | 12.3% | 15.2% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Cancer | All ages | 3.0% | 3.8% |
| COPD | All ages | 2.4% | 1.9% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Chronic kidney disease | 18+ yrs | 1.3% | 4.6% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Palliative care | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.4% | 74.9% |
St Peters Surgery, 49-55 Portsmouth Road, Woolston, Southampton, SO19 9RL. Phone: 023 8043 8397. Website: www.stpeterssurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Woolston Lodge Surgery | 0.1 km | 73% |
| Old Fire Station Surgery | 0.3 km | 82% |
| Weston Lane Surgery | 1.1 km | 61% |
| St Mary’s Surgery | 1.9 km | 73% |
| Bitterne Surgery | 2.3 km | 77% |
- Old Fire Station Surgery (82% overall experience good)
- Woolston Lodge Surgery (73% overall experience good)
How do patients rate St Peters Surgery?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of St Peters Surgery as good, above the England figure of 77%. 80% found it easy to get through by phone.
How many patients are registered at St Peters Surgery?
7,698 patients were registered in September 2026, up 3.9% on a year earlier.
What is St Peters Surgery's CQC rating?
Good overall, published in June 2017.
How many GPs does St Peters Surgery have?
3.9 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,988 patients per GP against 2,171 across England.
Are appointments at St Peters Surgery face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is St Peters Surgery's phone number?
023 8043 8397.