Atherley House Surgery, Southampton: patient reviews and CQC rating
Atherley House Surgery is a GP practice in Southampton with 5,424 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 2.4 full-time-equivalent qualified GPs, or 2,235 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Atherley House Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 82%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 94%, against 90% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 2nd of the 31 practices in Southampton with 50 or more responses. 82% found it easy to get through by phone (England: 57%). The overall experience result is 14 points higher than in 2025 (78%). 104 patients answered the survey (response rate 21%).
| Survey question | Atherley House Surgery | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 92% | 74% | 77% |
| Easy to contact by phone | 82% | 52% | 57% |
| Easy to contact via the website | 75% | 55% | 58% |
| Easy to contact via the NHS App | 61% | 51% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 88% | 70% | 73% |
| Wait for appointment about right | 85% | 65% | 69% |
| Listened to well | 98% | 87% | 87% |
| Treated with care and concern | 97% | 86% | 86% |
| Confidence and trust in the clinician | 100% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 89% of 119 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Atherley House Surgery is Good, published in January 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,424 patients were registered at Atherley House Surgery in September 2026, down 6.8% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 2,235 patients per GP, close to the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 0.7 nurses and 1.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.6 | 2.6 |
| August 2024 | 2.4 | 2.4 |
| August 2025 | 2.4 | 3.3 |
| August 2026 | 2.4 | 3.3 |
From June 2026 to August 2026 the practice recorded 2,391 appointments a month, or 441 per 1,000 registered patients (England: 510). 77% were face to face (England: 63%). 24% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
65% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Atherley House Surgery | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 441 | 526 | 510 |
| Face to face | 77% | 58% | 63% |
| Same day as booked | 24% | 43% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.5% against 1.0%). It has a lower share for chronic kidney disease (1.4% against 4.6%), palliative or supportive care needs (0.2% against 0.6%) and cancer (2.1% against 3.8%). The practice's patients live in areas with an average deprivation score of 24.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.8 years for women and 77.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 9.2% | 15.2% |
| Depression | 18+ yrs | 8.9% | 14.3% |
| Diabetes | 17+ yrs | 6.4% | 7.9% |
| Asthma | 6+ yrs | 4.8% | 6.6% |
| Cancer | All ages | 2.1% | 3.8% |
| COPD | All ages | 2.0% | 1.9% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Chronic kidney disease | 18+ yrs | 1.4% | 4.6% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.1% | 74.9% |
Atherley House Surgery, 143-145 Shirley Road, Southampton, SO15 3FH. Phone: 023 8022 1964. Website: www.atherleyhousesurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hill Lane Surgery | 0.5 km | 92% |
| Raymond Road Surgery | 0.7 km | 80% |
| Shirley Health Partnership | 0.9 km | 71% |
| Shirley Avenue Surgery | 1.0 km | 90% |
| Walnut Tree Surgery | 1.1 km | 84% |
- Aldermoor Surgery (81% overall experience good)
- Brook House Surgery (68% overall experience good)
- Dr Barnfield & Partners (78% overall experience good)
- Hill Lane Surgery (92% overall experience good)
- Raymond Road Surgery (80% overall experience good)
- Shirley Avenue Surgery (90% overall experience good)
- Shirley Health Partnership (71% overall experience good)
- Walnut Tree Surgery (84% overall experience good)
How do patients rate Atherley House Surgery?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Atherley House Surgery as good, above the England figure of 77%. 82% found it easy to get through by phone.
How many patients are registered at Atherley House Surgery?
5,424 patients were registered in September 2026, down 6.8% on a year earlier.
What is Atherley House Surgery's CQC rating?
Good overall, published in January 2017.
How many GPs does Atherley House Surgery have?
2.4 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,235 patients per GP against 2,171 across England.
Are appointments at Atherley House Surgery face to face?
77% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Atherley House Surgery's phone number?
023 8022 1964.