Poole Central PCN: primary care network practices and patient survey
Poole Central PCN is a primary care network of 5 GP practices with 66,507 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England. Its practices have 1,461 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Poole Central PCN with survey results, the share of patients describing their overall experience as good ranges from 71% at The Adam Practice to 91% at Dr Newmans Surgery - The Newman Practice, with a median of 83% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Dr Newmans Surgery - The Newman Practice has the highest share finding it easy to get through by phone (79%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr Newmans Surgery - The Newman Practice | 5,442 | 91% | 79% | Good | 1,398 |
| Evergreen Oak Surgery | 7,638 | 84% | 73% | Good | 2,348 |
| Poole Town Surgery | 5,120 | 83% | 57% | Good | 2,560 |
| The Rosemary Medical Centre | 9,305 | 82% | 48% | Good | 1,861 |
| The Adam Practice | 39,002 | 71% | 33% | Outstanding | 1,244 |
Results for the network as a whole, from 562 responses, against Dorset and England.
| Survey question | Poole Central PCN | Dorset | England |
|---|---|---|---|
| Overall experience good | 77% | 80% | 77% |
| Easy to contact by phone | 47% | 63% | 57% |
| Easy to contact via the website | 66% | 65% | 58% |
| Easy to contact via the NHS App | 43% | 55% | 54% |
| Reception team helpful | 89% | 88% | 85% |
| Last contact good | 71% | 77% | 73% |
| Wait for appointment about right | 54% | 67% | 69% |
| Listened to well | 88% | 89% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 90% | 94% | 93% |
| Needs met | 89% | 92% | 90% |
There are 1,461 registered patients per full-time-equivalent qualified GP in Poole Central PCN, fewer than England's 2,171 and Dorset's 1,904. Practices recorded 723 appointments a month per 1,000 patients (England: 510), 60% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.4% over the year (England: shrank 1.1%).
| Measure | Poole Central PCN | Dorset | England |
|---|---|---|---|
| Patients per qualified GP | 1,461 | 1,904 | 2,171 |
| Appointments per 1,000 patients a month | 723 | 612 | 510 |
| Face-to-face appointments | 60% | 63% | 63% |
| Same day as booked | 48% | 43% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 22% | 26% | 19% |
Relative to England, the register furthest above England's rate at practices in Poole Central PCN is osteoporosis (2.3% against 1.2%).
| Condition register | Age group | Poole Central PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.3% | 15.2% | 10,998 |
| Depression | 18+ yrs | 16.0% | 14.3% | 8,791 |
| Asthma | 6+ yrs | 8.7% | 6.6% | 5,529 |
| Diabetes | 17+ yrs | 8.3% | 7.9% | 4,640 |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% | 3,743 |
| Cancer | All ages | 4.9% | 3.8% | 3,329 |
| Coronary heart disease | All ages | 4.2% | 3.0% | 2,823 |
| Atrial fibrillation | All ages | 3.1% | 2.2% | 2,064 |
| Stroke and TIA | All ages | 2.6% | 1.9% | 1,756 |
| COPD | All ages | 2.3% | 1.9% | 1,584 |
| Osteoporosis | 50+ yrs | 2.3% | 1.2% | 651 |
| Heart failure | All ages | 2.0% | 1.1% | 1,357 |
| Serious mental illness | All ages | 1.0% | 1.0% | 707 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 567 |
| Dementia | All ages | 1.0% | 0.8% | 668 |
| Palliative care | All ages | 0.9% | 0.6% | 611 |
| Learning disability | All ages | 0.8% | 0.6% | 563 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 450 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 426 |
- Bournemouth East Collaborative PCN (4 practices)
- Central Bournemouth PCN (4 practices)
- Christchurch PCN (4 practices)
- North Bournemouth PCN (4 practices)
- Poole North PCN (4 practices)
- South Coastal Medical Group PCN (5 practices)
Which practices are in Poole Central PCN?
Dr Newmans Surgery - The Newman Practice, Evergreen Oak Surgery, Poole Town Surgery, The Adam Practice and The Rosemary Medical Centre.
How do patients rate Poole Central PCN?
77% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Poole Central PCN cover?
66,507 registered patients across 5 practices in September 2026.
How many patients per GP does Poole Central PCN have?
1,461 per full-time-equivalent qualified GP, against 2,171 across England.