The Adam Practice, Poole: patient reviews and CQC rating
The Adam Practice is a GP practice in Poole with 39,002 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England (Dorset: 80%). The Care Quality Commission rates it Outstanding overall, in a report published in March 2019. It has 31.4 full-time-equivalent qualified GPs, or 1,244 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Adam Practice
Its best result against England is the share who found it easy to contact the practice through its website: 72%, above the England figure of 58%. Its weakest is the share who found it easy to get through to the practice by phone: 33%, below the England figure of 57%. Of the 11 results in the table, 1 is above England and 4 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 7th of the 9 practices in Poole with 50 or more responses. 33% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (72%). 110 patients answered the survey (response rate 29%).
| Survey question | The Adam Practice | Dorset | England |
|---|---|---|---|
| Overall experience good | 71% | 80% | 77% |
| Easy to contact by phone | 33% | 63% | 57% |
| Easy to contact via the website | 72% | 65% | 58% |
| Easy to contact via the NHS App | 36% | 55% | 54% |
| Reception team helpful | 89% | 88% | 85% |
| Last contact good | 67% | 77% | 73% |
| Wait for appointment about right | 46% | 67% | 69% |
| Listened to well | 85% | 89% | 87% |
| Treated with care and concern | 83% | 88% | 86% |
| Confidence and trust in the clinician | 87% | 94% | 93% |
| Needs met | 88% | 92% | 90% |
In the Friends and Family Test for July 2026, 93% of 1,408 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Adam Practice is Outstanding, published in March 2019. 3 key questions are rated differently: Safe Good, Caring Good and Effective Good. Its previous overall rating was Good (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
39,002 patients were registered at The Adam Practice in September 2026, down 1.1% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 31.4 full-time-equivalent qualified GPs, there are 1,244 patients per GP, fewer than the England figure of 2,171 and Dorset's 1,904. The practice also has 28.7 nurses and 10.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 30.6 | 36.4 |
| August 2024 | 30.8 | 35.5 |
| August 2025 | 31.4 | 37.4 |
| August 2026 | 31.4 | 38.0 |
From June 2026 to August 2026 the practice recorded 30,492 appointments a month, or 782 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 43% took place on the day they were booked and 14% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Adam Practice | Dorset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 782 | 612 | 510 |
| Face to face | 60% | 63% | 63% |
| Same day as booked | 43% | 43% | 45% |
| More than 28 days after booking | 14% | 10% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.5% against 1.2%), heart failure (2.3% against 1.1%) and palliative or supportive care needs (0.9% against 0.6%). The practice's patients live in areas with an average deprivation score of 19.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.1 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.5% | 14.3% |
| High blood pressure | All ages | 17.1% | 15.2% |
| Asthma | 6+ yrs | 9.1% | 6.6% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.4% | 4.6% |
| Cancer | All ages | 5.4% | 3.8% |
| Coronary heart disease | All ages | 4.5% | 3.0% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Osteoporosis | 50+ yrs | 2.5% | 1.2% |
| COPD | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 2.3% | 1.1% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Dementia | All ages | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.8% | 74.9% |
49% of the practice's patients live in the BH15 postcode district, followed by BH16 (34%), BH14 (5%) and BH12 (5%). 72% live in Bournemouth, Christchurch and Poole, the council area the practice is in.
The Adam Practice, 306 Blandford Road, Hamworthy, Poole, BH15 4JQ. Phone: 01202 679234. Website: www.adampractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Birchwood Practice | 2.3 km | 89% |
| Dr Newmans Surgery - The Newman Practice | 2.5 km | 91% |
| Poole Town Surgery | 2.5 km | 83% |
| Evergreen Oak Surgery | 3.7 km | 84% |
| Canford Heath Group Practice | 4.0 km | 90% |
- Dr Newmans Surgery - The Newman Practice (91% overall experience good)
- Evergreen Oak Surgery (84% overall experience good)
- Poole Town Surgery (83% overall experience good)
- The Rosemary Medical Centre (82% overall experience good)
How do patients rate The Adam Practice?
In the 2026 GP Patient Survey, 71% of patients described their overall experience of The Adam Practice as good, against 77% across England. 33% found it easy to get through by phone.
How many patients are registered at The Adam Practice?
39,002 patients were registered in September 2026, down 1.1% on a year earlier.
What is The Adam Practice's CQC rating?
Outstanding overall, published in March 2019.
How many GPs does The Adam Practice have?
31.4 full-time-equivalent qualified GPs (44 qualified GPs by headcount), which is 1,244 patients per GP against 2,171 across England.
Are appointments at The Adam Practice face to face?
60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Adam Practice's phone number?
01202 679234.