Dr Newmans Surgery - The Newman Practice, Poole: patient reviews and CQC rating
Dr Newmans Surgery - The Newman Practice is a GP practice in Poole with 5,442 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Dorset: 80%). The Care Quality Commission rates it Good overall, in a report published in March 2020. It has 3.9 full-time-equivalent qualified GPs, or 1,398 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Newmans Surgery - The Newman Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 79%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 65%, against 69% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 1st of the 9 practices in Poole with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (92%). 110 patients answered the survey (response rate 26%).
| Survey question | Dr Newmans Surgery - The Newman Practice | Dorset | England |
|---|---|---|---|
| Overall experience good | 91% | 80% | 77% |
| Easy to contact by phone | 79% | 63% | 57% |
| Easy to contact via the website | 68% | 65% | 58% |
| Easy to contact via the NHS App | 73% | 55% | 54% |
| Reception team helpful | 95% | 88% | 85% |
| Last contact good | 82% | 77% | 73% |
| Wait for appointment about right | 65% | 67% | 69% |
| Listened to well | 92% | 89% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 94% | 92% | 90% |
CQC's overall rating for Dr Newmans Surgery - The Newman Practice is Good, published in March 2020. One key question is rated differently: Well-led Requires Improvement. It held the same rating in the report before (February 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,442 patients were registered at Dr Newmans Surgery - The Newman Practice in September 2026, down 1.9% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 1,398 patients per GP, fewer than the England figure of 2,171 and Dorset's 1,904. The practice also has 1.7 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.0 | 5.9 |
| August 2024 | 2.6 | 4.3 |
| August 2025 | 3.9 | 5.4 |
| August 2026 | 3.9 | 5.6 |
From June 2026 to August 2026 the practice recorded 3,247 appointments a month, or 597 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 56% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr Newmans Surgery - The Newman Practice | Dorset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 597 | 612 | 510 |
| Face to face | 49% | 63% | 63% |
| Same day as booked | 56% | 43% | 45% |
| More than 28 days after booking | 7% | 10% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.5% against 1.2%), heart failure (1.7% against 1.1%) and coronary heart disease (4.1% against 3.0%). It has a lower share for depression (11.3% against 14.3%). The practice's patients live in areas with an average deprivation score of 17.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.7 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.3% | 15.2% |
| Depression | 18+ yrs | 11.3% | 14.3% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Diabetes | 17+ yrs | 7.2% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% |
| Cancer | All ages | 4.5% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Osteoporosis | 50+ yrs | 2.5% | 1.2% |
| COPD | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.7% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.3% | 74.9% |
47% of the practice's patients live in the BH15 postcode district, followed by BH14 (16%), BH12 (11%) and BH17 (6%). 93% live in Bournemouth, Christchurch and Poole, the council area the practice is in.
Dr Newmans Surgery - The Newman Practice, 36 Parkstone Road, Poole, BH15 2PG. Phone: 01202 338979. Website: doctornewman.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Poole Town Surgery | 0.0 km | 83% |
| Evergreen Oak Surgery | 1.3 km | 84% |
| The Adam Practice | 2.5 km | 71% |
| Shore Medical | 2.5 km | 70% |
| Canford Heath Group Practice | 2.6 km | 90% |
- Evergreen Oak Surgery (84% overall experience good)
- Poole Town Surgery (83% overall experience good)
- The Adam Practice (71% overall experience good)
- The Rosemary Medical Centre (82% overall experience good)
How do patients rate Dr Newmans Surgery - The Newman Practice?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Dr Newmans Surgery - The Newman Practice as good, above the England figure of 77%. 79% found it easy to get through by phone.
How many patients are registered at Dr Newmans Surgery - The Newman Practice?
5,442 patients were registered in September 2026, down 1.9% on a year earlier.
What is Dr Newmans Surgery - The Newman Practice's CQC rating?
Good overall, published in March 2020.
How many GPs does Dr Newmans Surgery - The Newman Practice have?
3.9 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,398 patients per GP against 2,171 across England.
Are appointments at Dr Newmans Surgery - The Newman Practice face to face?
49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Newmans Surgery - The Newman Practice's phone number?
01202 338979.