Central Bournemouth PCN: primary care network practices and patient survey
Central Bournemouth PCN is a primary care network of 4 GP practices with 50,091 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 2,435 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Central Bournemouth PCN with survey results, the share of patients describing their overall experience as good ranges from 68% at The Panton Practice to 93% at St Alban's Medical Centre, with a median of 82% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Moordown Medical Centre has the highest share finding it easy to get through by phone (80%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| St Alban's Medical Centre | 11,043 | 93% | 79% | Good | 2,030 |
| Moordown Medical Centre | 10,034 | 85% | 80% | Good | 2,034 |
| James Fisher Medical Centre | 12,420 | 79% | 64% | Good | 2,376 |
| The Panton Practice | 16,594 | 68% | 49% | Good | 3,337 |
Results for the network as a whole, from 444 responses, against Dorset and England.
| Survey question | Central Bournemouth PCN | Dorset | England |
|---|---|---|---|
| Overall experience good | 79% | 80% | 77% |
| Easy to contact by phone | 66% | 63% | 57% |
| Easy to contact via the website | 66% | 65% | 58% |
| Easy to contact via the NHS App | 53% | 55% | 54% |
| Reception team helpful | 86% | 88% | 85% |
| Last contact good | 77% | 77% | 73% |
| Wait for appointment about right | 68% | 67% | 69% |
| Listened to well | 84% | 89% | 87% |
| Treated with care and concern | 85% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 90% | 92% | 90% |
There are 2,435 registered patients per full-time-equivalent qualified GP in Central Bournemouth PCN, more than England's 2,171 and Dorset's 1,904. Practices recorded 552 appointments a month per 1,000 patients (England: 510), 51% of them face to face. 61% of appointments took place on the day they were booked (England: 45%).
17% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.0% over the year (England: shrank 1.1%).
| Measure | Central Bournemouth PCN | Dorset | England |
|---|---|---|---|
| Patients per qualified GP | 2,435 | 1,904 | 2,171 |
| Appointments per 1,000 patients a month | 552 | 612 | 510 |
| Face-to-face appointments | 51% | 63% | 63% |
| Same day as booked | 61% | 43% | 45% |
| Did not attend | 2% | 3% | 4% |
| Patients aged 65 or over | 17% | 26% | 19% |
Relative to England, the register furthest above England's rate at practices in Central Bournemouth PCN is heart failure (1.2% against 1.1%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | Central Bournemouth PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 13.1% | 14.3% | 5,420 |
| High blood pressure | All ages | 12.1% | 15.2% | 6,150 |
| Asthma | 6+ yrs | 6.0% | 6.6% | 2,913 |
| Diabetes | 17+ yrs | 5.8% | 7.9% | 2,431 |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% | 1,649 |
| Cancer | All ages | 3.6% | 3.8% | 1,847 |
| Coronary heart disease | All ages | 3.0% | 3.0% | 1,545 |
| Atrial fibrillation | All ages | 2.1% | 2.2% | 1,085 |
| Stroke and TIA | All ages | 2.0% | 1.9% | 1,023 |
| COPD | All ages | 1.4% | 1.9% | 712 |
| Heart failure | All ages | 1.2% | 1.1% | 635 |
| Serious mental illness | All ages | 1.0% | 1.0% | 520 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 328 |
| Dementia | All ages | 0.7% | 0.8% | 342 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 107 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 232 |
| Learning disability | All ages | 0.5% | 0.6% | 248 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 241 |
| Palliative care | All ages | 0.4% | 0.6% | 198 |
- Bournemouth East Collaborative PCN (4 practices)
- Christchurch PCN (4 practices)
- North Bournemouth PCN (4 practices)
- Poole Central PCN (5 practices)
- Poole North PCN (4 practices)
- South Coastal Medical Group PCN (5 practices)
Which practices are in Central Bournemouth PCN?
James Fisher Medical Centre, Moordown Medical Centre, St Alban's Medical Centre and The Panton Practice.
How do patients rate Central Bournemouth PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Central Bournemouth PCN cover?
50,091 registered patients across 4 practices in September 2026.
How many patients per GP does Central Bournemouth PCN have?
2,435 per full-time-equivalent qualified GP, against 2,171 across England.