James Fisher Medical Centre, Bournemouth: patient reviews and CQC rating
James Fisher Medical Centre is a GP practice in Bournemouth with 12,420 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Dorset: 80%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 5.2 full-time-equivalent qualified GPs, or 2,376 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about James Fisher Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 70%, above the England figure of 58%. Its weakest is the share who found it easy to contact the practice using the NHS App: 42%, against 54% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 8th of the 16 practices in Bournemouth with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (78%). 117 patients answered the survey (response rate 35%).
| Survey question | James Fisher Medical Centre | Dorset | England |
|---|---|---|---|
| Overall experience good | 79% | 80% | 77% |
| Easy to contact by phone | 64% | 63% | 57% |
| Easy to contact via the website | 70% | 65% | 58% |
| Easy to contact via the NHS App | 42% | 55% | 54% |
| Reception team helpful | 82% | 88% | 85% |
| Last contact good | 76% | 77% | 73% |
| Wait for appointment about right | 68% | 67% | 69% |
| Listened to well | 87% | 89% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 90% | 94% | 93% |
| Needs met | 88% | 92% | 90% |
CQC's overall rating for James Fisher Medical Centre is Good, published in June 2016. One key question is rated differently: Responsive Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
12,420 patients were registered at James Fisher Medical Centre in September 2026, down 0.9% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 5.2 full-time-equivalent qualified GPs, there are 2,376 patients per GP, close to the England figure of 2,171 and Dorset's 1,904. The practice also has 2.6 nurses and 2.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.8 | 8.2 |
| August 2024 | 6.8 | 8.7 |
| August 2025 | 6.8 | 8.5 |
| August 2026 | 5.2 | 6.7 |
From June 2026 to August 2026 the practice recorded 8,437 appointments a month, or 679 per 1,000 registered patients (England: 510). 48% were face to face (England: 63%). 59% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
30% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | James Fisher Medical Centre | Dorset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 679 | 612 | 510 |
| Face to face | 48% | 63% | 63% |
| Same day as booked | 59% | 43% | 45% |
| More than 28 days after booking | 3% | 10% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for stroke or TIA (2.5% against 1.9%). It has a lower share for osteoporosis (0.4% against 1.2%), depression (8.4% against 14.3%) and peripheral arterial disease (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 14.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.1 years for women and 80.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.1% | 15.2% |
| Depression | 18+ yrs | 8.4% | 14.3% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.8% | 74.9% |
48% of the practice's patients live in the BH9 postcode district, followed by BH8 (29%), BH10 (14%) and BH11 (3%). 98% live in Bournemouth, Christchurch and Poole, the council area the practice is in.
James Fisher Medical Centre, 4 Tolpuddle Gardens, Muscliffe, Bournemouth, BH9 3LQ. Phone: 01202 522622.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Moordown Medical Centre | 1.1 km | 85% |
| Woodlea House Surgery | 1.8 km | 82% |
| Denmark Road Medical Centre | 1.9 km | 73% |
| St Alban's Medical Centre | 2.1 km | 93% |
| Bearwood Medical Centre | 2.8 km | 69% |
- Moordown Medical Centre (85% overall experience good)
- St Alban's Medical Centre (93% overall experience good)
- The Panton Practice (68% overall experience good)
How do patients rate James Fisher Medical Centre?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of James Fisher Medical Centre as good, against 77% across England. 64% found it easy to get through by phone.
How many patients are registered at James Fisher Medical Centre?
12,420 patients were registered in September 2026, down 0.9% on a year earlier.
What is James Fisher Medical Centre's CQC rating?
Good overall, published in June 2016.
How many GPs does James Fisher Medical Centre have?
5.2 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,376 patients per GP against 2,171 across England.
Are appointments at James Fisher Medical Centre face to face?
48% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is James Fisher Medical Centre's phone number?
01202 522622.