The Marine and Oakridge Partnership, Bournemouth: patient reviews and CQC rating
The Marine and Oakridge Partnership is a GP practice in Bournemouth with 10,046 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Dorset: 80%). The Care Quality Commission rates it Good overall, in a report published in December 2019. It has 6.3 full-time-equivalent qualified GPs, or 1,598 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Marine and Oakridge Partnership
Its best result against England is the share who found it easy to get through to the practice by phone: 74%, above the England figure of 57%. Its weakest is the share who said their needs were met at their last appointment: 88%, against 90% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 4th of the 16 practices in Bournemouth with 50 or more responses. 74% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (88%). 122 patients answered the survey (response rate 31%).
| Survey question | The Marine and Oakridge Partnership | Dorset | England |
|---|---|---|---|
| Overall experience good | 85% | 80% | 77% |
| Easy to contact by phone | 74% | 63% | 57% |
| Easy to contact via the website | 59% | 65% | 58% |
| Easy to contact via the NHS App | 57% | 55% | 54% |
| Reception team helpful | 92% | 88% | 85% |
| Last contact good | 79% | 77% | 73% |
| Wait for appointment about right | 72% | 67% | 69% |
| Listened to well | 94% | 89% | 87% |
| Treated with care and concern | 92% | 88% | 86% |
| Confidence and trust in the clinician | 91% | 94% | 93% |
| Needs met | 88% | 92% | 90% |
In the Friends and Family Test for July 2026, 93% of 455 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Marine and Oakridge Partnership is Good, published in December 2019. All 5 key questions are rated Good. It held the same rating in the report before (August 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,046 patients were registered at The Marine and Oakridge Partnership in September 2026, down 1.3% on a year earlier (England: down 1.1%).
27% of its patients are aged 65 or over, against 19% across England. With 6.3 full-time-equivalent qualified GPs, there are 1,598 patients per GP, fewer than the England figure of 2,171 and Dorset's 1,904. The practice also has 4.2 nurses and 12.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.4 | 4.4 |
| August 2024 | 5.1 | 5.1 |
| August 2025 | 7.6 | 7.6 |
| August 2026 | 6.3 | 7.1 |
From June 2026 to August 2026 the practice recorded 6,866 appointments a month, or 683 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 30% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
30% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | The Marine and Oakridge Partnership | Dorset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 683 | 612 | 510 |
| Face to face | 50% | 63% | 63% |
| Same day as booked | 30% | 43% | 45% |
| More than 28 days after booking | 8% | 10% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (2.4% against 0.6%), dementia (2.2% against 0.8%) and atrial fibrillation (3.7% against 2.2%). It has a lower share for depression (9.8% against 14.3%). The practice's patients live in areas with an average deprivation score of 12.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.5 years for women and 80.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.2% | 15.2% |
| Depression | 18+ yrs | 9.8% | 14.3% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.9% | 4.6% |
| Diabetes | 17+ yrs | 6.7% | 7.9% |
| Cancer | All ages | 5.2% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Atrial fibrillation | All ages | 3.7% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Palliative care | All ages | 2.4% | 0.6% |
| Dementia | All ages | 2.2% | 0.8% |
| COPD | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.8% | 1.1% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.5% | 74.9% |
The Marine and Oakridge Partnership, Marine Surgery, 29 Belle Vue Road, Southbourne, Bournemouth, BH6 3DB. Phone: 01202 425588. Website: www.marineandoakridge.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Southbourne Surgery | 0.8 km | 94% |
| Beaufort Road Surgery | 0.8 km | 81% |
| Shelley Manor & Holdenhurst Medical Centre | 2.0 km | 71% |
| Stour Surgery | 2.3 km | 93% |
| The Grove Surgery | 2.7 km | 81% |
- Crescent Providence Surgery (77% overall experience good)
- Denmark Road Medical Centre (73% overall experience good)
- The Grove Surgery (81% overall experience good)
- Woodlea House Surgery (82% overall experience good)
How do patients rate The Marine and Oakridge Partnership?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of The Marine and Oakridge Partnership as good, above the England figure of 77%. 74% found it easy to get through by phone.
How many patients are registered at The Marine and Oakridge Partnership?
10,046 patients were registered in September 2026, down 1.3% on a year earlier.
What is The Marine and Oakridge Partnership's CQC rating?
Good overall, published in December 2019.
How many GPs does The Marine and Oakridge Partnership have?
6.3 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,598 patients per GP against 2,171 across England.
Are appointments at The Marine and Oakridge Partnership face to face?
50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Marine and Oakridge Partnership's phone number?
01202 425588.