South Coastal Medical Group PCN: primary care network practices and patient survey
South Coastal Medical Group PCN is a primary care network of 5 GP practices with 51,747 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 1,792 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in South Coastal Medical Group PCN with survey results, the share of patients describing their overall experience as good ranges from 73% at Denmark Road Medical Centre to 85% at The Marine and Oakridge Partnership, with a median of 81% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. The Marine and Oakridge Partnership has the highest share finding it easy to get through by phone (74%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Marine and Oakridge Partnership | 10,046 | 85% | 74% | Good | 1,598 |
| Woodlea House Surgery | 6,847 | 82% | 61% | Good | 1,504 |
| The Grove Surgery | 6,765 | 81% | 71% | Good | 996 |
| Crescent Providence Surgery | 13,596 | 77% | 61% | Outstanding | 2,598 |
| Denmark Road Medical Centre | 14,493 | 73% | 58% | Good | 2,409 |
Results for the network as a whole, from 511 responses, against Dorset and England.
| Survey question | South Coastal Medical Group PCN | Dorset | England |
|---|---|---|---|
| Overall experience good | 79% | 80% | 77% |
| Easy to contact by phone | 64% | 63% | 57% |
| Easy to contact via the website | 64% | 65% | 58% |
| Easy to contact via the NHS App | 60% | 55% | 54% |
| Reception team helpful | 87% | 88% | 85% |
| Last contact good | 74% | 77% | 73% |
| Wait for appointment about right | 67% | 67% | 69% |
| Listened to well | 85% | 89% | 87% |
| Treated with care and concern | 84% | 88% | 86% |
| Confidence and trust in the clinician | 90% | 94% | 93% |
| Needs met | 88% | 92% | 90% |
There are 1,792 registered patients per full-time-equivalent qualified GP in South Coastal Medical Group PCN, fewer than England's 2,171 and Dorset's 1,904. Practices recorded 546 appointments a month per 1,000 patients (England: 510), 54% of them face to face. 35% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.6% over the year (England: shrank 1.1%).
| Measure | South Coastal Medical Group PCN | Dorset | England |
|---|---|---|---|
| Patients per qualified GP | 1,792 | 1,904 | 2,171 |
| Appointments per 1,000 patients a month | 546 | 612 | 510 |
| Face-to-face appointments | 54% | 63% | 63% |
| Same day as booked | 35% | 43% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 18% | 26% | 19% |
Relative to England, the register furthest above England's rate at practices in South Coastal Medical Group PCN is palliative care (1.2% against 0.6%), and the furthest below is osteoporosis (0.9% against 1.2%).
| Condition register | Age group | South Coastal Medical Group PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 15.9% | 15.2% | 8,376 |
| Depression | 18+ yrs | 11.7% | 14.3% | 5,033 |
| Asthma | 6+ yrs | 6.9% | 6.6% | 3,473 |
| Diabetes | 17+ yrs | 6.5% | 7.9% | 2,856 |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% | 2,220 |
| Cancer | All ages | 3.6% | 3.8% | 1,891 |
| Coronary heart disease | All ages | 3.3% | 3.0% | 1,723 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 1,325 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 1,181 |
| COPD | All ages | 2.1% | 1.9% | 1,126 |
| Serious mental illness | All ages | 1.5% | 1.0% | 767 |
| Heart failure | All ages | 1.4% | 1.1% | 734 |
| Palliative care | All ages | 1.2% | 0.6% | 644 |
| Dementia | All ages | 1.1% | 0.8% | 573 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 179 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 363 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 296 |
| Learning disability | All ages | 0.7% | 0.6% | 355 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 304 |
- Bournemouth East Collaborative PCN (4 practices)
- Central Bournemouth PCN (4 practices)
- Christchurch PCN (4 practices)
- North Bournemouth PCN (4 practices)
- Poole Central PCN (5 practices)
- Poole North PCN (4 practices)
Which practices are in South Coastal Medical Group PCN?
Crescent Providence Surgery, Denmark Road Medical Centre, The Grove Surgery, The Marine and Oakridge Partnership and Woodlea House Surgery.
How do patients rate South Coastal Medical Group PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does South Coastal Medical Group PCN cover?
51,747 registered patients across 5 practices in September 2026.
How many patients per GP does South Coastal Medical Group PCN have?
1,792 per full-time-equivalent qualified GP, against 2,171 across England.