Pendle West PCN: primary care network practices and patient survey
Pendle West PCN is a primary care network of 6 GP practices with 51,884 registered patients (September 2026). In the 2026 GP Patient Survey, 67% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,654 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Pendle West PCN with survey results, the share of patients describing their overall experience as good ranges from 47% at Pendle Valley Mill Practice - Yarnspinners Branch to 80% at Whitefield Medical Services Limited, with a median of 71% (England: 77%). 0 are above England and 3 below by more than the survey's margin of error. Whitefield Medical Services Limited has the highest share finding it easy to get through by phone (64%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Whitefield Medical Services Limited | 3,979 | 80% | 64% | Good | 4,663 |
| Pendle View Medical Centre | 8,301 | 79% | 63% | Good | 1,342 |
| Reedyford Health Care | 14,364 | 77% | 58% | Good | 3,149 |
| Dr M Umar & Dr H Sadique | 10,891 | 65% | 30% | Good | 2,506 |
| Dr Qazi Jehangir | 2,526 | 62% | 46% | Good | 1,579 |
| Pendle Valley Mill Practice - Yarnspinners Branch | 11,823 | 47% | 20% | – | 5,912 |
Results for the network as a whole, from 605 responses, against Lancashire and South Cumbria and England.
| Survey question | Pendle West PCN | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 67% | 78% | 77% |
| Easy to contact by phone | 43% | 61% | 57% |
| Easy to contact via the website | 43% | 55% | 58% |
| Easy to contact via the NHS App | 43% | 57% | 54% |
| Reception team helpful | 70% | 86% | 85% |
| Last contact good | 55% | 74% | 73% |
| Wait for appointment about right | 64% | 70% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 81% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
There are 2,654 registered patients per full-time-equivalent qualified GP in Pendle West PCN, more than England's 2,171 and Lancashire and South Cumbria's 2,288. Practices recorded 429 appointments a month per 1,000 patients (England: 510), 72% of them face to face. 46% of appointments took place on the day they were booked (England: 45%).
15% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.1% over the year (England: shrank 1.1%).
| Measure | Pendle West PCN | Lancashire and South Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 2,654 | 2,288 | 2,171 |
| Appointments per 1,000 patients a month | 429 | 471 | 510 |
| Face-to-face appointments | 72% | 70% | 63% |
| Same day as booked | 46% | 42% | 45% |
| Did not attend | 8% | 5% | 4% |
| Patients aged 65 or over | 15% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Pendle West PCN is osteoporosis (2.1% against 1.2%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Pendle West PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 14.9% | 14.3% | 5,867 |
| High blood pressure | All ages | 13.2% | 15.2% | 7,027 |
| Diabetes | 17+ yrs | 10.9% | 7.9% | 4,397 |
| Asthma | 6+ yrs | 7.6% | 6.6% | 3,756 |
| Coronary heart disease | All ages | 3.3% | 3.0% | 1,780 |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% | 1,295 |
| Cancer | All ages | 2.7% | 3.8% | 1,431 |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% | 326 |
| Stroke and TIA | All ages | 1.9% | 1.9% | 993 |
| COPD | All ages | 1.8% | 1.9% | 935 |
| Atrial fibrillation | All ages | 1.5% | 2.2% | 804 |
| Heart failure | All ages | 1.2% | 1.1% | 630 |
| Serious mental illness | All ages | 1.1% | 1.0% | 582 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 335 |
| Learning disability | All ages | 0.7% | 0.6% | 357 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 275 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 352 |
| Dementia | All ages | 0.6% | 0.8% | 322 |
| Palliative care | All ages | 0.3% | 0.6% | 174 |
- Barrow Together PCN (8 practices)
- Carnforth and Milnthorpe PCN (2 practices)
- Grange and Lakes PCN (6 practices)
- Kendal PCN (3 practices)
- Mid Furness PCN (4 practices)
- Pendle East PCN (5 practices)
- Preston North & East PCN (8 practices)
- Western Dales PCN (3 practices)
Which practices are in Pendle West PCN?
Dr M Umar & Dr H Sadique, Dr Qazi Jehangir, Pendle Valley Mill Practice - Yarnspinners Branch, Pendle View Medical Centre, Reedyford Health Care and Whitefield Medical Services Limited.
How do patients rate Pendle West PCN?
67% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Pendle West PCN cover?
51,884 registered patients across 6 practices in September 2026.
How many patients per GP does Pendle West PCN have?
2,654 per full-time-equivalent qualified GP, against 2,171 across England.