Pendle East PCN: primary care network practices and patient survey
Pendle East PCN is a primary care network of 5 GP practices with 47,911 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,195 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Pendle East PCN with survey results, the share of patients describing their overall experience as good ranges from 59% at Richmond Hill Practice to 89% at Barrowford Surgery, with a median of 77% (England: 77%). 1 is above England and 2 below by more than the survey's margin of error. Harambee Surgery has the highest share finding it easy to get through by phone (94%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Barrowford Surgery | 3,687 | 89% | 89% | Good | 7,681 |
| Harambee Surgery | 4,588 | 80% | 94% | – | – |
| Barnoldswick Medical Centre | 11,910 | 77% | 51% | Good | 2,012 |
| The Pendle Medical Partnership | 14,982 | 59% | 28% | Good | 1,643 |
| Richmond Hill Practice | 12,744 | 59% | 26% | Good | 3,025 |
Results for the network as a whole, from 559 responses, against Lancashire and South Cumbria and England.
| Survey question | Pendle East PCN | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 68% | 78% | 77% |
| Easy to contact by phone | 45% | 61% | 57% |
| Easy to contact via the website | 44% | 55% | 58% |
| Easy to contact via the NHS App | 39% | 57% | 54% |
| Reception team helpful | 80% | 86% | 85% |
| Last contact good | 63% | 74% | 73% |
| Wait for appointment about right | 61% | 70% | 69% |
| Listened to well | 82% | 88% | 87% |
| Treated with care and concern | 81% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 84% | 91% | 90% |
There are 2,195 registered patients per full-time-equivalent qualified GP in Pendle East PCN, close to England's 2,171 and Lancashire and South Cumbria's 2,288. Practices recorded 508 appointments a month per 1,000 patients (England: 510), 60% of them face to face. 43% of appointments took place on the day they were booked (England: 45%).
23% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.7% over the year (England: shrank 1.1%).
| Measure | Pendle East PCN | Lancashire and South Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 2,195 | 2,288 | 2,171 |
| Appointments per 1,000 patients a month | 508 | 471 | 510 |
| Face-to-face appointments | 60% | 70% | 63% |
| Same day as booked | 43% | 42% | 45% |
| Did not attend | 7% | 5% | 4% |
| Patients aged 65 or over | 23% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Pendle East PCN is peripheral arterial disease (0.9% against 0.6%), and the furthest below is osteoporosis (0.7% against 1.2%).
| Condition register | Age group | Pendle East PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 17.8% | 14.3% | 6,892 |
| High blood pressure | All ages | 16.9% | 15.2% | 8,135 |
| Asthma | 6+ yrs | 7.8% | 6.6% | 3,552 |
| Diabetes | 17+ yrs | 7.4% | 7.9% | 2,912 |
| Cancer | All ages | 4.5% | 3.8% | 2,181 |
| Coronary heart disease | All ages | 4.0% | 3.0% | 1,900 |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% | 1,517 |
| COPD | All ages | 2.9% | 1.9% | 1,376 |
| Atrial fibrillation | All ages | 2.6% | 2.2% | 1,251 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 1,049 |
| Heart failure | All ages | 1.3% | 1.1% | 622 |
| Serious mental illness | All ages | 1.1% | 1.0% | 549 |
| Peripheral arterial disease | All ages | 0.9% | 0.6% | 452 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 353 |
| Dementia | All ages | 0.7% | 0.8% | 357 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 279 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 140 |
| Palliative care | All ages | 0.4% | 0.6% | 189 |
| Learning disability | All ages | 0.4% | 0.6% | 186 |
- Barrow Together PCN (8 practices)
- Carnforth and Milnthorpe PCN (2 practices)
- Grange and Lakes PCN (6 practices)
- Kendal PCN (3 practices)
- Mid Furness PCN (4 practices)
- Pendle West PCN (6 practices)
- Preston North & East PCN (8 practices)
- Western Dales PCN (3 practices)
Which practices are in Pendle East PCN?
Barnoldswick Medical Centre, Barrowford Surgery, Harambee Surgery, Richmond Hill Practice and The Pendle Medical Partnership.
How do patients rate Pendle East PCN?
68% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Pendle East PCN cover?
47,911 registered patients across 5 practices in September 2026.
How many patients per GP does Pendle East PCN have?
2,195 per full-time-equivalent qualified GP, against 2,171 across England.