Barnoldswick Medical Centre, Barnoldswick: patient reviews and CQC rating
Barnoldswick Medical Centre is a GP practice in Barnoldswick with 11,910 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in September 2017. It has 5.9 full-time-equivalent qualified GPs, or 2,012 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Barnoldswick Medical Centre
Its best result against England is the share who found the reception and administrative team helpful: 90%, against 85% across England. Its weakest is the share who found it easy to contact the practice through its website: 36%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
51% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (77%). 109 patients answered the survey (response rate 24%).
| Survey question | Barnoldswick Medical Centre | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 77% | 78% | 77% |
| Easy to contact by phone | 51% | 61% | 57% |
| Easy to contact via the website | 36% | 55% | 58% |
| Easy to contact via the NHS App | 44% | 57% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 73% | 74% | 73% |
| Wait for appointment about right | 73% | 70% | 69% |
| Listened to well | 82% | 88% | 87% |
| Treated with care and concern | 81% | 87% | 86% |
| Confidence and trust in the clinician | 88% | 93% | 93% |
| Needs met | 84% | 91% | 90% |
CQC's overall rating for Barnoldswick Medical Centre is Good, published in September 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,910 patients were registered at Barnoldswick Medical Centre in September 2026, down 1.1% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 5.9 full-time-equivalent qualified GPs, there are 2,012 patients per GP, close to the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 3.3 nurses and 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 6.0 |
| August 2024 | 4.1 | 6.2 |
| August 2025 | 5.3 | 7.2 |
| August 2026 | 5.9 | 8.1 |
From June 2026 to August 2026 the practice recorded 7,581 appointments a month, or 637 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 56% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 12% of booked patients did not attend.
| Measure | Barnoldswick Medical Centre | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 637 | 471 | 510 |
| Face to face | 50% | 70% | 63% |
| Same day as booked | 56% | 42% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 12% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.1% against 1.9%), peripheral arterial disease (0.8% against 0.6%) and heart failure (1.6% against 1.1%). It has a lower share for osteoporosis (0.5% against 1.2%), a learning disability (0.2% against 0.6%) and palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 22.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.5 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.1% | 15.2% |
| Depression | 18+ yrs | 14.9% | 14.3% |
| Asthma | 6+ yrs | 8.7% | 6.6% |
| Diabetes | 17+ yrs | 7.3% | 7.9% |
| Cancer | All ages | 4.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| COPD | All ages | 3.1% | 1.9% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Palliative care | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.4% | 74.9% |
Barnoldswick Medical Centre, Park Road, Barnoldswick, BB18 5BG. Phone: 01282 811911. Website: www.barnoldswickmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Pendle Medical Partnership | 2.7 km | 59% |
| Richmond Hill Practice | 6.7 km | 59% |
| Barrowford Surgery | 7.8 km | 89% |
| Harambee Surgery | 8.2 km | 80% |
| Reedyford Health Care | 8.8 km | 77% |
- Barrowford Surgery (89% overall experience good)
- Harambee Surgery (80% overall experience good)
- Richmond Hill Practice (59% overall experience good)
- The Pendle Medical Partnership (59% overall experience good)
How do patients rate Barnoldswick Medical Centre?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Barnoldswick Medical Centre as good, against 77% across England. 51% found it easy to get through by phone.
How many patients are registered at Barnoldswick Medical Centre?
11,910 patients were registered in September 2026, down 1.1% on a year earlier.
What is Barnoldswick Medical Centre's CQC rating?
Good overall, published in September 2017.
How many GPs does Barnoldswick Medical Centre have?
5.9 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,012 patients per GP against 2,171 across England.
Are appointments at Barnoldswick Medical Centre face to face?
50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Barnoldswick Medical Centre's phone number?
01282 811911.