Harambee Surgery, Colne: patient reviews and CQC rating
Harambee Surgery is a GP practice in Colne with 4,588 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Lancashire and South Cumbria: 78%).
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Harambee Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 94%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 57%, below the England figure of 69%. Of the 11 results in the table, 5 are above England and 1 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 1st of the 3 practices in Colne with 50 or more responses. 94% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (77%). 104 patients answered the survey (response rate 26%).
| Survey question | Harambee Surgery | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 80% | 78% | 77% |
| Easy to contact by phone | 94% | 61% | 57% |
| Easy to contact via the website | 82% | 55% | 58% |
| Easy to contact via the NHS App | 83% | 57% | 54% |
| Reception team helpful | 94% | 86% | 85% |
| Last contact good | 88% | 74% | 73% |
| Wait for appointment about right | 57% | 70% | 69% |
| Listened to well | 83% | 88% | 87% |
| Treated with care and concern | 82% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 102 responses rated the practice good or very good (England: 92%).
4,588 patients were registered at Harambee Surgery in September 2026, down 1.5% on a year earlier (England: down 1.1%).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 0.5 | 0.5 |
| August 2025 | 0.7 | 0.7 |
From June 2026 to August 2026 the practice recorded 1,925 appointments a month, or 420 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 22% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Harambee Surgery | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 420 | 471 | 510 |
| Face to face | 81% | 70% | 63% |
| Same day as booked | 22% | 42% | 45% |
| More than 28 days after booking | 6% | 6% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.9% against 1.9%), cancer (5.1% against 3.8%) and depression (18.5% against 14.3%). It has a lower share for a learning disability (0.1% against 0.6%), chronic kidney disease (2.6% against 4.6%) and diabetes (6.2% against 7.9%). The practice's patients live in areas with an average deprivation score of 22.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.0 years for women and 78.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.5% | 14.3% |
| High blood pressure | All ages | 15.4% | 15.2% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| Diabetes | 17+ yrs | 6.2% | 7.9% |
| Cancer | All ages | 5.1% | 3.8% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| COPD | All ages | 2.9% | 1.9% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.6% | 74.9% |
Harambee Surgery, 27 Skipton Road, Trawden, Colne, BB8 8QU. Phone: 01282 868482.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Richmond Hill Practice | 2.1 km | 59% |
| Reedyford Health Care | 5.5 km | 77% |
| Dr Qazi Jehangir | 5.5 km | 62% |
| Pendle Valley Mill Practice - Yarnspinners Branch | 5.5 km | 47% |
| Dr M Umar & Dr H Sadique | 5.5 km | 65% |
- Barnoldswick Medical Centre (77% overall experience good)
- Barrowford Surgery (89% overall experience good)
- Richmond Hill Practice (59% overall experience good)
- The Pendle Medical Partnership (59% overall experience good)
How do patients rate Harambee Surgery?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Harambee Surgery as good, against 77% across England. 94% found it easy to get through by phone.
How many patients are registered at Harambee Surgery?
4,588 patients were registered in September 2026, down 1.5% on a year earlier.
Are appointments at Harambee Surgery face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Harambee Surgery's phone number?
01282 868482.