Dr Qazi Jehangir, Nelson: patient reviews and CQC rating
Dr Qazi Jehangir is a GP practice in Nelson with 2,526 registered patients (September 2026). In the 2026 GP Patient Survey, 62% of its patients described their overall experience as good, below the England figure of 77% (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 1.6 full-time-equivalent qualified GPs, or 1,579 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Qazi Jehangir
Its result closest to England is the share who said they were treated with care and concern: 86%, against 86% across England. Its weakest is the share who found it easy to contact the practice through its website: 35%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 6th of the 7 practices in Nelson with 50 or more responses. 46% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (72%). 98 patients answered the survey (response rate 9%).
| Survey question | Dr Qazi Jehangir | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 62% | 78% | 77% |
| Easy to contact by phone | 46% | 61% | 57% |
| Easy to contact via the website | 35% | 55% | 58% |
| Easy to contact via the NHS App | 48% | 57% | 54% |
| Reception team helpful | 71% | 86% | 85% |
| Last contact good | 55% | 74% | 73% |
| Wait for appointment about right | 63% | 70% | 69% |
| Listened to well | 78% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 85% | 93% | 93% |
| Needs met | 82% | 91% | 90% |
In the Friends and Family Test for July 2026, 82% of 17 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Qazi Jehangir is Good, published in January 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,526 patients were registered at Dr Qazi Jehangir in September 2026, down 4.2% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 1,579 patients per GP, fewer than the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 0.9 nurses and 0.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 1.6 | 1.6 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 828 appointments a month, or 328 per 1,000 registered patients (England: 510). 78% were face to face (England: 63%). 42% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
59% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Dr Qazi Jehangir | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 328 | 471 | 510 |
| Face to face | 78% | 70% | 63% |
| Same day as booked | 42% | 42% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (13.4% against 7.9%). It has a lower share for dementia (0.1% against 0.8%), palliative or supportive care needs (0.1% against 0.6%) and atrial fibrillation (1.0% against 2.2%). The practice's patients live in areas with an average deprivation score of 47.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.2 years for women and 75.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 13.4% | 7.9% |
| High blood pressure | All ages | 11.9% | 15.2% |
| Depression | 18+ yrs | 7.4% | 14.3% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% |
| Cancer | All ages | 1.8% | 3.8% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| COPD | All ages | 0.9% | 1.9% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 52.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 44.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 58.6% | 74.9% |
Dr Qazi Jehangir, Yarnspinners Primary Health Care Centre, Nelson, BB9 7SR. Phone: 01282 657680. Website: www.drjehangirssurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Reedyford Health Care | 0.0 km | 77% |
| Pendle Valley Mill Practice - Yarnspinners Branch | 0.0 km | 47% |
| Dr M Umar & Dr H Sadique | 0.0 km | 65% |
| Whitefield Medical Services Limited | 0.0 km | 80% |
| Barrowford Surgery | 1.2 km | 89% |
- Dr M Umar & Dr H Sadique (65% overall experience good)
- Pendle Valley Mill Practice - Yarnspinners Branch (47% overall experience good)
- Pendle View Medical Centre (79% overall experience good)
- Reedyford Health Care (77% overall experience good)
- Whitefield Medical Services Limited (80% overall experience good)
How do patients rate Dr Qazi Jehangir?
In the 2026 GP Patient Survey, 62% of patients described their overall experience of Dr Qazi Jehangir as good, below the England figure of 77%. 46% found it easy to get through by phone.
How many patients are registered at Dr Qazi Jehangir?
2,526 patients were registered in September 2026, down 4.2% on a year earlier.
What is Dr Qazi Jehangir's CQC rating?
Good overall, published in January 2017.
How many GPs does Dr Qazi Jehangir have?
1.6 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 1,579 patients per GP against 2,171 across England.
Are appointments at Dr Qazi Jehangir face to face?
78% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Qazi Jehangir's phone number?
01282 657680.