Preston North & East PCN: primary care network practices and patient survey
Preston North & East PCN is a primary care network of 8 GP practices with 107,144 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,795 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 8 practices in Preston North & East PCN with survey results, the share of patients describing their overall experience as good ranges from 67% at Dr Asad Hussain to 95% at Berry Lane Medical Centre, with a median of 83% (England: 77%). 3 are above England and 3 below by more than the survey's margin of error. Ribbleton Medical Centre has the highest share finding it easy to get through by phone (86%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Berry Lane Medical Centre | 15,172 | 95% | 85% | Good | 1,701 |
| Lytham Road Surgery | 13,880 | 92% | 85% | – | 1,935 |
| Stonebridge Surgery | 8,094 | 85% | 67% | Good | 1,449 |
| Ribbleton Medical Centre | 9,380 | 83% | 86% | Good | 2,467 |
| ISSA Medical Centre - Dr Z H Patel | 37,130 | 83% | 69% | Good | 7,367 |
| Dr C M Wilson & Partners | 12,618 | 69% | 64% | Good | 2,227 |
| Avenham Surgery | 7,792 | 68% | 59% | Good | 8,117 |
| Dr Asad Hussain | 3,078 | 67% | 72% | Good | 2,594 |
Results for the network as a whole, from 863 responses, against Lancashire and South Cumbria and England.
| Survey question | Preston North & East PCN | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 83% | 78% | 77% |
| Easy to contact by phone | 73% | 61% | 57% |
| Easy to contact via the website | 52% | 55% | 58% |
| Easy to contact via the NHS App | 65% | 57% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 79% | 74% | 73% |
| Wait for appointment about right | 76% | 70% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
There are 2,795 registered patients per full-time-equivalent qualified GP in Preston North & East PCN, more than England's 2,171 and Lancashire and South Cumbria's 2,288. Practices recorded 429 appointments a month per 1,000 patients (England: 510), 89% of them face to face. 44% of appointments took place on the day they were booked (England: 45%).
16% of registered patients are aged 65 or over (England: 19%). Lists grew by 1.2% over the year (England: shrank 1.1%).
| Measure | Preston North & East PCN | Lancashire and South Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 2,795 | 2,288 | 2,171 |
| Appointments per 1,000 patients a month | 429 | 471 | 510 |
| Face-to-face appointments | 89% | 70% | 63% |
| Same day as booked | 44% | 42% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 16% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Preston North & East PCN is palliative care (0.7% against 0.6%), and the furthest below is osteoporosis (0.8% against 1.2%).
| Condition register | Age group | Preston North & East PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 17.0% | 14.3% | 13,767 |
| High blood pressure | All ages | 15.1% | 15.2% | 15,771 |
| Diabetes | 17+ yrs | 7.7% | 7.9% | 6,379 |
| Asthma | 6+ yrs | 6.5% | 6.6% | 6,393 |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% | 4,371 |
| Cancer | All ages | 3.5% | 3.8% | 3,684 |
| Coronary heart disease | All ages | 2.9% | 3.0% | 3,088 |
| Atrial fibrillation | All ages | 2.0% | 2.2% | 2,091 |
| Stroke and TIA | All ages | 1.9% | 1.9% | 1,988 |
| COPD | All ages | 1.9% | 1.9% | 1,963 |
| Heart failure | All ages | 1.4% | 1.1% | 1,477 |
| Serious mental illness | All ages | 1.2% | 1.0% | 1,277 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 745 |
| Dementia | All ages | 0.9% | 0.8% | 910 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 299 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 645 |
| Palliative care | All ages | 0.7% | 0.6% | 773 |
| Learning disability | All ages | 0.7% | 0.6% | 727 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 601 |
- Barrow Together PCN (8 practices)
- Grange and Lakes PCN (6 practices)
- Greater Preston PCN (9 practices)
- Kendal PCN (3 practices)
- Mid Furness PCN (4 practices)
- Preston & South Ribble PCN (4 practices)
- Ribblesdale PCN (4 practices)
- Western Dales PCN (3 practices)
Which practices are in Preston North & East PCN?
Avenham Surgery, Berry Lane Medical Centre, Dr Asad Hussain, Dr C M Wilson & Partners, ISSA Medical Centre - Dr Z H Patel, Lytham Road Surgery, Ribbleton Medical Centre and Stonebridge Surgery.
How do patients rate Preston North & East PCN?
83% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Preston North & East PCN cover?
107,144 registered patients across 8 practices in September 2026.
How many patients per GP does Preston North & East PCN have?
2,795 per full-time-equivalent qualified GP, against 2,171 across England.