Dr C M Wilson & Partners, Preston: patient reviews and CQC rating
Dr C M Wilson & Partners is a GP practice in Preston with 12,618 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, below the England figure of 77% (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 5.7 full-time-equivalent qualified GPs, or 2,227 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr C M Wilson & Partners
Its best result against England is the share who found it easy to get through to the practice by phone: 64%, against 57% across England. Its weakest is the share who said they were treated with care and concern: 76%, below the England figure of 86%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 29th of the 32 practices in Preston with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 16 points lower than in 2025 (85%). 108 patients answered the survey (response rate 28%).
| Survey question | Dr C M Wilson & Partners | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 69% | 78% | 77% |
| Easy to contact by phone | 64% | 61% | 57% |
| Easy to contact via the website | 59% | 55% | 58% |
| Easy to contact via the NHS App | 58% | 57% | 54% |
| Reception team helpful | 89% | 86% | 85% |
| Last contact good | 68% | 74% | 73% |
| Wait for appointment about right | 72% | 70% | 69% |
| Listened to well | 83% | 88% | 87% |
| Treated with care and concern | 76% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 104 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr C M Wilson & Partners is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,618 patients were registered at Dr C M Wilson & Partners in September 2026, down 1.4% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 5.7 full-time-equivalent qualified GPs, there are 2,227 patients per GP, close to the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 3.3 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.7 | 11.9 |
| August 2024 | 5.7 | 13.1 |
| August 2025 | 5.7 | 14.0 |
| August 2026 | 5.7 | 14.0 |
From June 2026 to August 2026 the practice recorded 5,657 appointments a month, or 448 per 1,000 registered patients (England: 510). 82% were face to face (England: 63%). 35% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Dr C M Wilson & Partners | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 448 | 471 | 510 |
| Face to face | 82% | 70% | 63% |
| Same day as booked | 35% | 42% | 45% |
| More than 28 days after booking | 9% | 6% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (0.8% against 0.6%), heart failure (1.6% against 1.1%) and dementia (1.1% against 0.8%). The practice's patients live in areas with an average deprivation score of 17.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.4 years for women and 77.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.7% | 15.2% |
| Depression | 18+ yrs | 17.3% | 14.3% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% |
| Cancer | All ages | 4.4% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.7% | 74.9% |
Dr C M Wilson & Partners, The Healthcare Centre, Flintoff Way, Deepdale, Preston, PR1 5AF. Phone: 01772 655533.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| ISSA Medical Centre - Dr Z H Patel | 0.7 km | 83% |
| Guttridge Medical Centre | 0.7 km | 78% |
| Dr R Ali Surgery | 0.7 km | 73% |
| The New Hall Lane Practice | 1.5 km | 87% |
| Ribbleton Medical Centre | 1.8 km | 83% |
- Avenham Surgery (68% overall experience good)
- Berry Lane Medical Centre (95% overall experience good)
- Dr Asad Hussain (67% overall experience good)
- ISSA Medical Centre - Dr Z H Patel (83% overall experience good)
- Lytham Road Surgery (92% overall experience good)
- Ribbleton Medical Centre (83% overall experience good)
- Stonebridge Surgery (85% overall experience good)
How do patients rate Dr C M Wilson & Partners?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Dr C M Wilson & Partners as good, below the England figure of 77%. 64% found it easy to get through by phone.
How many patients are registered at Dr C M Wilson & Partners?
12,618 patients were registered in September 2026, down 1.4% on a year earlier.
What is Dr C M Wilson & Partners's CQC rating?
Good overall, published in December 2016.
How many GPs does Dr C M Wilson & Partners have?
5.7 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,227 patients per GP against 2,171 across England.
Are appointments at Dr C M Wilson & Partners face to face?
82% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr C M Wilson & Partners's phone number?
01772 655533.