Dr R Ali Surgery, Preston: patient reviews and CQC rating
Dr R Ali Surgery is a GP practice in Preston with 4,401 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in September 2022. It has 1.1 full-time-equivalent qualified GPs, or 4,126 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr R Ali Surgery
Its best result against England is the share who found the reception and administrative team helpful: 92%, above the England figure of 85%. Its weakest is the share who found it easy to contact the practice using the NHS App: 42%, against 54% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 26th of the 32 practices in Preston with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (75%). 102 patients answered the survey (response rate 15%).
| Survey question | Dr R Ali Surgery | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 73% | 78% | 77% |
| Easy to contact by phone | 64% | 61% | 57% |
| Easy to contact via the website | 52% | 55% | 58% |
| Easy to contact via the NHS App | 42% | 57% | 54% |
| Reception team helpful | 92% | 86% | 85% |
| Last contact good | 72% | 74% | 73% |
| Wait for appointment about right | 69% | 70% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 87% of 140 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr R Ali Surgery is Good, published in September 2022. All 5 key questions are rated Good. It held the same rating in the report before (July 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,401 patients were registered at Dr R Ali Surgery in September 2026, almost the same as a year earlier.
9% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 4,126 patients per GP, more than the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 0.6 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 1,544 appointments a month, or 351 per 1,000 registered patients (England: 510). 88% were face to face (England: 63%). 44% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Dr R Ali Surgery | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 351 | 471 | 510 |
| Face to face | 88% | 70% | 63% |
| Same day as booked | 44% | 42% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.1% against 0.6%). It has a lower share for dementia (0.3% against 0.8%), cancer (1.7% against 3.8%) and atrial fibrillation (1.0% against 2.2%). The practice's patients live in areas with an average deprivation score of 38.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.5 years for women and 74.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.8% | 14.3% |
| High blood pressure | All ages | 9.8% | 15.2% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% |
| Asthma | 6+ yrs | 5.4% | 6.6% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Cancer | All ages | 1.7% | 3.8% |
| COPD | All ages | 1.2% | 1.9% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Learning disability | All ages | 1.1% | 0.6% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.0% | 74.9% |
Dr R Ali Surgery, Guttridge Medical Centre, Deepdale Road, Preston, PR1 6LL. Phone: 01772 325150.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Guttridge Medical Centre | 0.0 km | 78% |
| ISSA Medical Centre - Dr Z H Patel | 0.3 km | 83% |
| Dr C M Wilson & Partners | 0.7 km | 69% |
| The New Hall Lane Practice | 1.0 km | 87% |
| Avenham Surgery | 1.4 km | 68% |
- Briarwood Medical Centre (76% overall experience good)
- Guttridge Medical Centre (78% overall experience good)
- Kingsfold Medical Centre (97% overall experience good)
- Lane Ends Surgery (82% overall experience good)
- North Preston Medical Practice (71% overall experience good)
- Penwortham St. Mary's Medical Group (80% overall experience good)
- The New Hall Lane Practice (87% overall experience good)
- The Park Medical Practice (73% overall experience good)
How do patients rate Dr R Ali Surgery?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Dr R Ali Surgery as good, against 77% across England. 64% found it easy to get through by phone.
How many patients are registered at Dr R Ali Surgery?
4,401 patients were registered in September 2026, up 0.1% on a year earlier.
What is Dr R Ali Surgery's CQC rating?
Good overall, published in September 2022.
How many GPs does Dr R Ali Surgery have?
1.1 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 4,126 patients per GP against 2,171 across England.
Are appointments at Dr R Ali Surgery face to face?
88% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr R Ali Surgery's phone number?
01772 325150.