The Tarleton Group Practice, Preston: patient reviews and CQC rating
The Tarleton Group Practice is a GP practice in Preston with 10,032 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 5.9 full-time-equivalent qualified GPs, or 1,702 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Tarleton Group Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its result closest to England is the share who found it easy to contact the practice using the NHS App: 56%, against 54% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 15th of the 32 practices in Preston with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (87%). 97 patients answered the survey (response rate 32%).
| Survey question | The Tarleton Group Practice | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 82% | 78% | 77% |
| Easy to contact by phone | 76% | 61% | 57% |
| Easy to contact via the website | 62% | 55% | 58% |
| Easy to contact via the NHS App | 56% | 57% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 77% | 74% | 73% |
| Wait for appointment about right | 79% | 70% | 69% |
| Listened to well | 96% | 88% | 87% |
| Treated with care and concern | 94% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 294 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Tarleton Group Practice is Good, published in November 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,032 patients were registered at The Tarleton Group Practice in September 2026, almost the same as a year earlier.
29% of its patients are aged 65 or over, against 19% across England. With 5.9 full-time-equivalent qualified GPs, there are 1,702 patients per GP, fewer than the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 1.0 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.7 | 7.8 |
| August 2024 | 5.9 | 8.9 |
| August 2025 | 5.9 | 8.9 |
| August 2026 | 5.9 | 7.8 |
From June 2026 to August 2026 the practice recorded 4,441 appointments a month, or 443 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 27% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Tarleton Group Practice | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 443 | 471 | 510 |
| Face to face | 66% | 70% | 63% |
| Same day as booked | 27% | 42% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.2% against 1.1%), osteoporosis (2.3% against 1.2%) and atrial fibrillation (3.4% against 2.2%). It has a lower share for serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 9.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.1 years for women and 81.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.8% | 15.2% |
| Depression | 18+ yrs | 16.8% | 14.3% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% |
| Cancer | All ages | 5.7% | 3.8% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Osteoporosis | 50+ yrs | 2.3% | 1.2% |
| Heart failure | All ages | 2.2% | 1.1% |
| COPD | All ages | 1.9% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.5% | 74.9% |
The Tarleton Group Practice, The Health Centre, Gorse Lane, Tarleton, Preston, PR4 6UJ. Phone: 01772 214855. Website: www.tarletongrouppractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Croston Village Surgery | 4.4 km | 88% |
| The Beeches Medical Centre | 5.9 km | 74% |
| Longton Health Centre | 6.4 km | 85% |
| Dr Uday Kanitkar | 7.1 km | 75% |
| New Longton Surgery | 7.7 km | 91% |
- Burscough Family Practice (85% overall experience good)
- Lathom House Surgery (69% overall experience good)
- Parbold Surgery (96% overall experience good)
- Stanley Court Surgery (89% overall experience good)
How do patients rate The Tarleton Group Practice?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of The Tarleton Group Practice as good, against 77% across England. 76% found it easy to get through by phone.
How many patients are registered at The Tarleton Group Practice?
10,032 patients were registered in September 2026, down 0.1% on a year earlier.
What is The Tarleton Group Practice's CQC rating?
Good overall, published in November 2016.
How many GPs does The Tarleton Group Practice have?
5.9 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,702 patients per GP against 2,171 across England.
Are appointments at The Tarleton Group Practice face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Tarleton Group Practice's phone number?
01772 214855.