Stanley Court Surgery, Ormskirk: patient reviews and CQC rating
Stanley Court Surgery is a GP practice in Ormskirk with 5,878 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 1.6 full-time-equivalent qualified GPs, or 3,611 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Stanley Court Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 91%, above the England figure of 54%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 94%, against 93% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 3rd of the 7 practices in Ormskirk with 50 or more responses. 81% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (90%). 100 patients answered the survey (response rate 36%).
| Survey question | Stanley Court Surgery | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 89% | 78% | 77% |
| Easy to contact by phone | 81% | 61% | 57% |
| Easy to contact via the website | 68% | 55% | 58% |
| Easy to contact via the NHS App | 91% | 57% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 85% | 74% | 73% |
| Wait for appointment about right | 80% | 70% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 99% of 201 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Stanley Court Surgery is Good, published in June 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,878 patients were registered at Stanley Court Surgery in September 2026, up 2.9% on a year earlier (England: down 1.1%).
27% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 3,611 patients per GP, more than the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 2.7 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 1.6 | 1.6 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 4,361 appointments a month, or 742 per 1,000 registered patients (England: 510). 46% were face to face (England: 63%). 60% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
29% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Stanley Court Surgery | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 742 | 471 | 510 |
| Face to face | 46% | 70% | 63% |
| Same day as booked | 60% | 42% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.2% against 0.8%), atrial fibrillation (3.1% against 2.2%) and cancer (5.1% against 3.8%). It has a lower share for osteoporosis (0.4% against 1.2%) and chronic kidney disease (3.2% against 4.6%). The practice's patients live in areas with an average deprivation score of 12.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.4 years for women and 77.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.3% | 15.2% |
| Depression | 18+ yrs | 12.9% | 14.3% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Cancer | All ages | 5.1% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Dementia | All ages | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.3% | 74.9% |
Stanley Court Surgery, Burscough Health Centre, Stanley Court, Lord Street, Burscough, Ormskirk, L40 4LA. Phone: 01704 892254. Website: www.stanleycourtsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Burscough Family Practice | 0.0 km | 85% |
| Lathom House Surgery | 0.0 km | 69% |
| Parbold Surgery | 4.5 km | 96% |
| The Elms Medical Practice | 4.8 km | 91% |
| Ormskirk Medical Practice | 4.8 km | 81% |
- Burscough Family Practice (85% overall experience good)
- Lathom House Surgery (69% overall experience good)
- Parbold Surgery (96% overall experience good)
- The Tarleton Group Practice (82% overall experience good)
How do patients rate Stanley Court Surgery?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Stanley Court Surgery as good, above the England figure of 77%. 81% found it easy to get through by phone.
How many patients are registered at Stanley Court Surgery?
5,878 patients were registered in September 2026, up 2.9% on a year earlier.
What is Stanley Court Surgery's CQC rating?
Good overall, published in June 2016.
How many GPs does Stanley Court Surgery have?
1.6 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,611 patients per GP against 2,171 across England.
Are appointments at Stanley Court Surgery face to face?
46% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Stanley Court Surgery's phone number?
01704 892254.