Ormskirk Medical Practice, Ormskirk: patient reviews and CQC rating
Ormskirk Medical Practice is a GP practice in Ormskirk with 9,662 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in February 2018. It has 4.5 full-time-equivalent qualified GPs, or 2,131 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ormskirk Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 80%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 45%, against 58% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 5th of the 7 practices in Ormskirk with 50 or more responses. 57% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (80%). 137 patients answered the survey (response rate 33%).
| Survey question | Ormskirk Medical Practice | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 81% | 78% | 77% |
| Easy to contact by phone | 57% | 61% | 57% |
| Easy to contact via the website | 45% | 55% | 58% |
| Easy to contact via the NHS App | 54% | 57% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 74% | 74% | 73% |
| Wait for appointment about right | 80% | 70% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 191 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ormskirk Medical Practice is Good, published in February 2018. All 5 key questions are rated Good. It held the same rating in the report before (September 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,662 patients were registered at Ormskirk Medical Practice in September 2026, almost the same as a year earlier.
28% of its patients are aged 65 or over, against 19% across England. With 4.5 full-time-equivalent qualified GPs, there are 2,131 patients per GP, close to the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 2.2 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 4.5 |
| August 2024 | 4.8 | 4.8 |
| August 2025 | 3.7 | 3.7 |
| August 2026 | 4.5 | 4.5 |
From June 2026 to August 2026 the practice recorded 3,612 appointments a month, or 374 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 58% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 14% of booked patients did not attend.
| Measure | Ormskirk Medical Practice | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 374 | 471 | 510 |
| Face to face | 60% | 70% | 63% |
| Same day as booked | 58% | 42% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 14% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.8% against 0.8%), heart failure (1.6% against 1.1%) and cancer (5.6% against 3.8%). It has a lower share for diabetes (5.9% against 7.9%). The practice's patients live in areas with an average deprivation score of 11.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.9 years for women and 79.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.1% | 15.2% |
| Depression | 18+ yrs | 16.8% | 14.3% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Diabetes | 17+ yrs | 5.9% | 7.9% |
| Cancer | All ages | 5.6% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Dementia | All ages | 1.8% | 0.8% |
| Heart failure | All ages | 1.6% | 1.1% |
| COPD | All ages | 1.5% | 1.9% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.4% | 74.9% |
Ormskirk Medical Practice, 18 Derby Street, Ormskirk, L39 2BY. Phone: 01695 588808. Website: www.ormskirkmedicalpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Elms Medical Practice | 0.0 km | 91% |
| Parkgate Surgery | 0.4 km | 72% |
| Aughton Surgery | 3.0 km | 93% |
| Burscough Family Practice | 4.8 km | 85% |
| Lathom House Surgery | 4.8 km | 69% |
- Aughton Surgery (93% overall experience good)
- Parkgate Surgery (72% overall experience good)
- The Elms Medical Practice (91% overall experience good)
How do patients rate Ormskirk Medical Practice?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Ormskirk Medical Practice as good, against 77% across England. 57% found it easy to get through by phone.
How many patients are registered at Ormskirk Medical Practice?
9,662 patients were registered in September 2026, down 0.2% on a year earlier.
What is Ormskirk Medical Practice's CQC rating?
Good overall, published in February 2018.
How many GPs does Ormskirk Medical Practice have?
4.5 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,131 patients per GP against 2,171 across England.
Are appointments at Ormskirk Medical Practice face to face?
60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ormskirk Medical Practice's phone number?
01695 588808.