Lytham Road Surgery, Preston: patient reviews and CQC rating
Lytham Road Surgery is a GP practice in Preston with 13,880 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Lancashire and South Cumbria: 78%). It has 7.2 full-time-equivalent qualified GPs, or 1,935 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lytham Road Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 85%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 97%, against 93% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 3rd of the 32 practices in Preston with 50 or more responses. 85% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (81%). 124 patients answered the survey (response rate 29%).
| Survey question | Lytham Road Surgery | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 92% | 78% | 77% |
| Easy to contact by phone | 85% | 61% | 57% |
| Easy to contact via the website | 64% | 55% | 58% |
| Easy to contact via the NHS App | 76% | 57% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 84% | 74% | 73% |
| Wait for appointment about right | 85% | 70% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 242 responses rated the practice good or very good (England: 92%).
13,880 patients were registered at Lytham Road Surgery in September 2026, up 2.7% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 7.2 full-time-equivalent qualified GPs, there are 1,935 patients per GP, fewer than the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 5.6 nurses and 3.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.4 | 5.4 |
| August 2024 | 6.1 | 7.1 |
| August 2025 | 6.3 | 7.4 |
| August 2026 | 7.2 | 9.9 |
From June 2026 to August 2026 the practice recorded 6,558 appointments a month, or 473 per 1,000 registered patients (England: 510). 91% were face to face (England: 63%). 48% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Lytham Road Surgery | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 473 | 471 | 510 |
| Face to face | 91% | 70% | 63% |
| Same day as booked | 48% | 42% | 45% |
| More than 28 days after booking | 8% | 6% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.8% against 0.8%), palliative or supportive care needs (1.1% against 0.6%) and heart failure (1.9% against 1.1%). The practice's patients live in areas with an average deprivation score of 14.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.0 years for women and 79.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.4% | 15.2% |
| Depression | 18+ yrs | 17.8% | 14.3% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.2% | 4.6% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Cancer | All ages | 5.0% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| Heart failure | All ages | 1.9% | 1.1% |
| Dementia | All ages | 1.8% | 0.8% |
| COPD | All ages | 1.8% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Palliative care | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.2% | 74.9% |
Lytham Road Surgery, 1st Floor, Fatima Health Centre, 228 Garstang Road, Fulwood, Preston, PR2 9QB. Phone: 01772 716033. Website: www.lythamroadsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| North Preston Medical Practice | 0.5 km | 71% |
| Dr C M Wilson & Partners | 2.0 km | 69% |
| Lane Ends Surgery | 2.1 km | 82% |
| Guttridge Medical Centre | 2.3 km | 78% |
| Dr R Ali Surgery | 2.3 km | 73% |
- Avenham Surgery (68% overall experience good)
- Berry Lane Medical Centre (95% overall experience good)
- Dr Asad Hussain (67% overall experience good)
- Dr C M Wilson & Partners (69% overall experience good)
- ISSA Medical Centre - Dr Z H Patel (83% overall experience good)
- Ribbleton Medical Centre (83% overall experience good)
- Stonebridge Surgery (85% overall experience good)
How do patients rate Lytham Road Surgery?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Lytham Road Surgery as good, above the England figure of 77%. 85% found it easy to get through by phone.
How many patients are registered at Lytham Road Surgery?
13,880 patients were registered in September 2026, up 2.7% on a year earlier.
How many GPs does Lytham Road Surgery have?
7.2 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 1,935 patients per GP against 2,171 across England.
Are appointments at Lytham Road Surgery face to face?
91% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lytham Road Surgery's phone number?
01772 716033.