North Norfolk 3 PCN: primary care network practices and patient survey
North Norfolk 3 PCN is a primary care network of 4 GP practices with 47,162 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,242 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in North Norfolk 3 PCN with survey results, the share of patients describing their overall experience as good ranges from 85% at The Market Surgery to 87% at Drayton Medical Practice, with a median of 86% (England: 77%). 4 are above England and 0 below by more than the survey's margin of error. Coltishall Medical Practice has the highest share finding it easy to get through by phone (88%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Drayton Medical Practice | 19,438 | 87% | 57% | Good | 2,307 |
| Reepham & Aylsham Medical Practice | 8,927 | 87% | 76% | Good | 2,790 |
| Coltishall Medical Practice | 8,832 | 86% | 88% | Good | 2,230 |
| The Market Surgery | 9,965 | 85% | 54% | Good | 1,827 |
Results for the network as a whole, from 454 responses, against Norfolk and Suffolk and England.
| Survey question | North Norfolk 3 PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 86% | 80% | 77% |
| Easy to contact by phone | 66% | 61% | 57% |
| Easy to contact via the website | 66% | 62% | 58% |
| Easy to contact via the NHS App | 67% | 55% | 54% |
| Reception team helpful | 90% | 88% | 85% |
| Last contact good | 78% | 76% | 73% |
| Wait for appointment about right | 74% | 74% | 69% |
| Listened to well | 90% | 89% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 94% | 92% | 90% |
There are 2,242 registered patients per full-time-equivalent qualified GP in North Norfolk 3 PCN, close to England's 2,171 and Norfolk and Suffolk's 2,133. Practices recorded 800 appointments a month per 1,000 patients (England: 510), 71% of them face to face. 34% of appointments took place on the day they were booked (England: 45%).
28% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.2% over the year (England: shrank 1.1%).
| Measure | North Norfolk 3 PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Patients per qualified GP | 2,242 | 2,133 | 2,171 |
| Appointments per 1,000 patients a month | 800 | 578 | 510 |
| Face-to-face appointments | 71% | 70% | 63% |
| Same day as booked | 34% | 42% | 45% |
| Did not attend | 7% | 3% | 4% |
| Patients aged 65 or over | 28% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in North Norfolk 3 PCN is dementia (1.3% against 0.8%), and the furthest below is osteoporosis (1.0% against 1.2%).
| Condition register | Age group | North Norfolk 3 PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.6% | 15.2% | 8,261 |
| Depression | 18+ yrs | 12.5% | 14.3% | 4,818 |
| Asthma | 6+ yrs | 8.9% | 6.6% | 3,979 |
| Diabetes | 17+ yrs | 8.5% | 7.9% | 3,320 |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% | 2,346 |
| Cancer | All ages | 5.6% | 3.8% | 2,619 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 1,661 |
| Atrial fibrillation | All ages | 3.4% | 2.2% | 1,579 |
| Stroke and TIA | All ages | 2.6% | 1.9% | 1,207 |
| COPD | All ages | 1.7% | 1.9% | 795 |
| Dementia | All ages | 1.3% | 0.8% | 605 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 454 |
| Heart failure | All ages | 1.0% | 1.1% | 474 |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% | 222 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 347 |
| Serious mental illness | All ages | 0.8% | 1.0% | 392 |
| Learning disability | All ages | 0.6% | 0.6% | 276 |
| Palliative care | All ages | 0.6% | 0.6% | 260 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 227 |
- Gorleston PCN (2 practices)
- Great Yarmouth & Northern Villages PCN (5 practices)
- North Norfolk 1 PCN (3 practices)
- North Norfolk 4 PCN (6 practices)
- Norwich East PCN (8 practices)
- Norwich North PCN (3 practices)
- West Norfolk Coastal PCN (5 practices)
- West Norwich PCN (5 practices)
Which practices are in North Norfolk 3 PCN?
Coltishall Medical Practice, Drayton Medical Practice, Reepham & Aylsham Medical Practice and The Market Surgery.
How do patients rate North Norfolk 3 PCN?
86% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does North Norfolk 3 PCN cover?
47,162 registered patients across 4 practices in September 2026.
How many patients per GP does North Norfolk 3 PCN have?
2,242 per full-time-equivalent qualified GP, against 2,171 across England.