North Hammersmith & Fulham PCN: primary care network practices and patient survey
North Hammersmith & Fulham PCN is a primary care network of 9 GP practices with 56,960 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,502 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 9 practices in North Hammersmith & Fulham PCN with survey results, the share of patients describing their overall experience as good ranges from 59% at The Medical Centre - Dr Kukar to 81% at Dr Dassanayake & Partners, with a median of 70% (England: 77%). 0 are above England and 4 below by more than the survey's margin of error. Dr Dassanayake & Partners has the highest share finding it easy to get through by phone (79%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr Dassanayake & Partners | 7,936 | 81% | 79% | Good | 2,509 |
| Shepherds Bush Medical Centre | 3,114 | 79% | 76% | Good | 1,668 |
| Parkview Centre for Health and Wellbeing | 6,817 | 75% | 59% | Good | 3,240 |
| Parkview Practice | 7,028 | 73% | 60% | Good | 3,082 |
| The Westway Surgery | 5,068 | 70% | 70% | Good | 3,801 |
| Parkview Medical Centre | 2,315 | 67% | 44% | Good | 472 |
| Hammersmith & Fulham Centres for Health | 9,732 | 64% | 51% | – | 4,899 |
| Canberra Old Oak Surgery | 8,966 | 60% | 54% | Good | 3,703 |
| The Medical Centre - Dr Kukar | 5,984 | 59% | 41% | Good | 2,205 |
Results for the network as a whole, from 820 responses, against West and North London and England.
| Survey question | North Hammersmith & Fulham PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 69% | 75% | 77% |
| Easy to contact by phone | 59% | 62% | 57% |
| Easy to contact via the website | 42% | 57% | 58% |
| Easy to contact via the NHS App | 49% | 54% | 54% |
| Reception team helpful | 80% | 83% | 85% |
| Last contact good | 68% | 73% | 73% |
| Wait for appointment about right | 51% | 68% | 69% |
| Listened to well | 83% | 86% | 87% |
| Treated with care and concern | 81% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
There are 2,502 registered patients per full-time-equivalent qualified GP in North Hammersmith & Fulham PCN, more than England's 2,171 and West and North London's 2,497. Practices recorded 416 appointments a month per 1,000 patients (England: 510), 68% of them face to face. 37% of appointments took place on the day they were booked (England: 45%).
9% of registered patients are aged 65 or over (England: 19%). Lists shrank by 5.0% over the year (England: shrank 1.1%).
| Measure | North Hammersmith & Fulham PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 2,502 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 416 | 469 | 510 |
| Face-to-face appointments | 68% | 60% | 63% |
| Same day as booked | 37% | 48% | 45% |
| Did not attend | 6% | 5% | 4% |
| Patients aged 65 or over | 9% | 12% | 19% |
Relative to England, the register furthest above England's rate at practices in North Hammersmith & Fulham PCN is serious mental illness (1.2% against 1.0%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | North Hammersmith & Fulham PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 9.1% | 15.2% | 5,457 |
| Depression | 18+ yrs | 7.6% | 14.3% | 3,831 |
| Diabetes | 17+ yrs | 6.5% | 7.9% | 3,290 |
| Asthma | 6+ yrs | 4.1% | 6.6% | 2,335 |
| Chronic kidney disease | 18+ yrs | 1.7% | 4.6% | 832 |
| Cancer | All ages | 1.6% | 3.8% | 980 |
| Coronary heart disease | All ages | 1.5% | 3.0% | 923 |
| Serious mental illness | All ages | 1.2% | 1.0% | 713 |
| Stroke and TIA | All ages | 1.0% | 1.9% | 580 |
| COPD | All ages | 0.8% | 1.9% | 502 |
| Atrial fibrillation | All ages | 0.8% | 2.2% | 465 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 277 |
| Epilepsy | 18+ yrs | 0.5% | 0.8% | 234 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 274 |
| Heart failure | All ages | 0.4% | 1.1% | 250 |
| Palliative care | All ages | 0.4% | 0.6% | 238 |
| Learning disability | All ages | 0.4% | 0.6% | 213 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 47 |
| Dementia | All ages | 0.2% | 0.8% | 143 |
- GP at Hand PCN (2 practices)
- Hammersmith & Fulham Central PCN (5 practices)
- Hammersmith & Fulham Partnership PCN (5 practices)
- South Fulham PCN (7 practices)
Which practices are in North Hammersmith & Fulham PCN?
Canberra Old Oak Surgery, Dr Dassanayake & Partners, Hammersmith & Fulham Centres for Health, Parkview Centre for Health and Wellbeing, Parkview Medical Centre, Parkview Practice, Shepherds Bush Medical Centre, The Medical Centre - Dr Kukar and The Westway Surgery.
How do patients rate North Hammersmith & Fulham PCN?
69% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does North Hammersmith & Fulham PCN cover?
56,960 registered patients across 9 practices in September 2026.
How many patients per GP does North Hammersmith & Fulham PCN have?
2,502 per full-time-equivalent qualified GP, against 2,171 across England.