Hammersmith & Fulham Centres for Health, London: patient reviews and CQC rating
Hammersmith & Fulham Centres for Health is a GP practice in London with 9,732 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). It has 2.0 full-time-equivalent qualified GPs, or 4,899 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hammersmith & Fulham Centres for Health
Its result closest to England is the share who said the healthcare professional was good at listening to them: 85%, against 87% across England. Its weakest is the share who said the wait for their last appointment was about right: 42%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 569th of the 648 practices in London with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (65%). 94 patients answered the survey (response rate 13%).
| Survey question | Hammersmith & Fulham Centres for Health | West and North London | England |
|---|---|---|---|
| Overall experience good | 64% | 75% | 77% |
| Easy to contact by phone | 51% | 62% | 57% |
| Easy to contact via the website | 34% | 57% | 58% |
| Easy to contact via the NHS App | 34% | 54% | 54% |
| Reception team helpful | 76% | 83% | 85% |
| Last contact good | 66% | 73% | 73% |
| Wait for appointment about right | 42% | 68% | 69% |
| Listened to well | 85% | 86% | 87% |
| Treated with care and concern | 80% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 83% | 89% | 90% |
9,732 patients were registered at Hammersmith & Fulham Centres for Health in September 2026, down 7.5% on a year earlier (England: down 1.1%).
6% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 4,899 patients per GP, more than the England figure of 2,171 and West and North London's 2,497.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.4 | 3.4 |
| August 2024 | 3.4 | 3.4 |
| August 2025 | 3.4 | 3.4 |
| August 2026 | 2.0 | 2.0 |
From June 2026 to August 2026 the practice recorded 2,955 appointments a month, or 304 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 23% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Hammersmith & Fulham Centres for Health | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 304 | 469 | 510 |
| Face to face | 59% | 60% | 63% |
| Same day as booked | 23% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 9% | 5% | 4% |
Compared with England, the practice has a lower share of patients for chronic kidney disease (0.5% against 4.6%), osteoporosis (0.2% against 1.2%) and heart failure (0.2% against 1.1%). The practice's patients live in areas with an average deprivation score of 24.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.9 years for women and 75.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 6.5% | 15.2% |
| Depression | 18+ yrs | 6.0% | 14.3% |
| Diabetes | 17+ yrs | 3.8% | 7.9% |
| Asthma | 6+ yrs | 3.6% | 6.6% |
| Cancer | All ages | 1.5% | 3.8% |
| Coronary heart disease | All ages | 1.1% | 3.0% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| COPD | All ages | 0.6% | 1.9% |
| Chronic kidney disease | 18+ yrs | 0.5% | 4.6% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Heart failure | All ages | 0.2% | 1.1% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 61.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 47.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.0% | 74.9% |
Hammersmith & Fulham Centres for Health, Hammersmith Hospital, Du Cane Road, Hammersmith, London, W12 0HS. Phone: 020 3313 4100.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Parkview Practice | 0.7 km | 73% |
| Parkview Centre for Health and Wellbeing | 0.7 km | 75% |
| Parkview Medical Centre | 0.7 km | 67% |
| Canberra Old Oak Surgery | 0.7 km | 60% |
| The Westway Surgery | 1.0 km | 70% |
- Canberra Old Oak Surgery (60% overall experience good)
- Dr Dassanayake & Partners (81% overall experience good)
- Parkview Centre for Health and Wellbeing (75% overall experience good)
- Parkview Medical Centre (67% overall experience good)
- Parkview Practice (73% overall experience good)
- Shepherds Bush Medical Centre (79% overall experience good)
- The Medical Centre - Dr Kukar (59% overall experience good)
- The Westway Surgery (70% overall experience good)
How do patients rate Hammersmith & Fulham Centres for Health?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of Hammersmith & Fulham Centres for Health as good, below the England figure of 77%. 51% found it easy to get through by phone.
How many patients are registered at Hammersmith & Fulham Centres for Health?
9,732 patients were registered in September 2026, down 7.5% on a year earlier.
How many GPs does Hammersmith & Fulham Centres for Health have?
2.0 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 4,899 patients per GP against 2,171 across England.
Are appointments at Hammersmith & Fulham Centres for Health face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hammersmith & Fulham Centres for Health's phone number?
020 3313 4100.