Dr Dassanayake & Partners, London: patient reviews and CQC rating
Dr Dassanayake & Partners is a GP practice in London with 7,936 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 3.2 full-time-equivalent qualified GPs, or 2,509 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Dassanayake & Partners
Its best result against England is the share who found it easy to get through to the practice by phone: 79%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 61%, against 69% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 268th of the 648 practices in London with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (91%). 116 patients answered the survey (response rate 18%).
| Survey question | Dr Dassanayake & Partners | West and North London | England |
|---|---|---|---|
| Overall experience good | 81% | 75% | 77% |
| Easy to contact by phone | 79% | 62% | 57% |
| Easy to contact via the website | 57% | 57% | 58% |
| Easy to contact via the NHS App | 53% | 54% | 54% |
| Reception team helpful | 94% | 83% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 61% | 68% | 69% |
| Listened to well | 89% | 86% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
CQC's overall rating for Dr Dassanayake & Partners is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,936 patients were registered at Dr Dassanayake & Partners in September 2026, up 4.9% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 3.2 full-time-equivalent qualified GPs, there are 2,509 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.9 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 2.1 | 4.2 |
| August 2025 | 2.1 | 4.0 |
| August 2026 | 3.2 | 5.1 |
From June 2026 to August 2026 the practice recorded 2,716 appointments a month, or 342 per 1,000 registered patients (England: 510). 82% were face to face (England: 63%). 29% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
67% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Dr Dassanayake & Partners | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 342 | 469 | 510 |
| Face to face | 82% | 60% | 63% |
| Same day as booked | 29% | 48% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (0.9% against 0.6%) and serious mental illness (1.5% against 1.0%). It has a lower share for dementia (0.2% against 0.8%), chronic kidney disease (1.3% against 4.6%) and palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 24.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.9 years for women and 77.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.3% | 14.3% |
| High blood pressure | All ages | 8.9% | 15.2% |
| Diabetes | 17+ yrs | 5.3% | 7.9% |
| Asthma | 6+ yrs | 4.8% | 6.6% |
| Cancer | All ages | 2.3% | 3.8% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Chronic kidney disease | 18+ yrs | 1.3% | 4.6% |
| COPD | All ages | 1.2% | 1.9% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.5% | 74.9% |
Dr Dassanayake & Partners, 143a Uxbridge Road, Shepherds Bush, London, W12 9RD. Phone: 020 8743 1511. Website: www.thenewsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Shepherds Bush Medical Centre | 0.2 km | 79% |
| Parkview Practice | 0.5 km | 73% |
| Parkview Centre for Health and Wellbeing | 0.5 km | 75% |
| Parkview Medical Centre | 0.5 km | 67% |
| Canberra Old Oak Surgery | 0.5 km | 60% |
- Canberra Old Oak Surgery (60% overall experience good)
- Hammersmith & Fulham Centres for Health (64% overall experience good)
- Parkview Centre for Health and Wellbeing (75% overall experience good)
- Parkview Medical Centre (67% overall experience good)
- Parkview Practice (73% overall experience good)
- Shepherds Bush Medical Centre (79% overall experience good)
- The Medical Centre - Dr Kukar (59% overall experience good)
- The Westway Surgery (70% overall experience good)
How do patients rate Dr Dassanayake & Partners?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Dr Dassanayake & Partners as good, against 77% across England. 79% found it easy to get through by phone.
How many patients are registered at Dr Dassanayake & Partners?
7,936 patients were registered in September 2026, up 4.9% on a year earlier.
What is Dr Dassanayake & Partners's CQC rating?
Good overall, published in May 2016.
How many GPs does Dr Dassanayake & Partners have?
3.2 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,509 patients per GP against 2,171 across England.
Are appointments at Dr Dassanayake & Partners face to face?
82% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Dassanayake & Partners's phone number?
020 8743 1511.