Parkview Medical Centre, London: patient reviews and CQC rating
Parkview Medical Centre is a GP practice in London with 2,315 registered patients (September 2026). In the 2026 GP Patient Survey, 67% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in November 2022. It has 4.9 full-time-equivalent qualified GPs, or 472 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Parkview Medical Centre
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 91%, against 93% across England. Its weakest is the share who found it easy to contact the practice through its website: 32%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 543rd of the 648 practices in London with 50 or more responses. 44% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (70%). 84 patients answered the survey (response rate 10%).
| Survey question | Parkview Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 67% | 75% | 77% |
| Easy to contact by phone | 44% | 62% | 57% |
| Easy to contact via the website | 32% | 57% | 58% |
| Easy to contact via the NHS App | 44% | 54% | 54% |
| Reception team helpful | 81% | 83% | 85% |
| Last contact good | 65% | 73% | 73% |
| Wait for appointment about right | 51% | 68% | 69% |
| Listened to well | 81% | 86% | 87% |
| Treated with care and concern | 74% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
CQC's overall rating for Parkview Medical Centre is Good, published in November 2022. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (November 2021).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,315 patients were registered at Parkview Medical Centre in September 2026, up 4.1% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 4.9 full-time-equivalent qualified GPs, there are 472 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.5 nurses and 0.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.1 | 5.1 |
| August 2024 | 5.1 | 5.1 |
| August 2025 | 5.1 | 5.1 |
| August 2026 | 4.9 | 4.9 |
From June 2026 to August 2026 the practice recorded 799 appointments a month, or 345 per 1,000 registered patients (England: 510). 44% were face to face (England: 63%). 17% took place on the day they were booked and 16% more than 28 days after booking (England: 45% and 5%).
70% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Parkview Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 345 | 469 | 510 |
| Face to face | 44% | 60% | 63% |
| Same day as booked | 17% | 48% | 45% |
| More than 28 days after booking | 16% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a lower share of patients for atrial fibrillation (1.1% against 2.2%), asthma (3.4% against 6.6%) and cancer (2.1% against 3.8%). The practice's patients live in areas with an average deprivation score of 29.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.0 years for women and 77.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.6% | 15.2% |
| Depression | 18+ yrs | 9.8% | 14.3% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 3.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% |
| Cancer | All ages | 2.1% | 3.8% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| COPD | All ages | 1.4% | 1.9% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Heart failure | All ages | 0.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 50.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 46.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
Parkview Medical Centre, 56 Bloemfontein Road, Shepherds Bush, London, W12 7FG. Phone: 020 8749 4141.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Parkview Practice | 0.0 km | 73% |
| Parkview Centre for Health and Wellbeing | 0.0 km | 75% |
| Canberra Old Oak Surgery | 0.0 km | 60% |
| Shepherds Bush Medical Centre | 0.5 km | 79% |
| Dr Dassanayake & Partners | 0.5 km | 81% |
- Canberra Old Oak Surgery (60% overall experience good)
- Dr Dassanayake & Partners (81% overall experience good)
- Hammersmith & Fulham Centres for Health (64% overall experience good)
- Parkview Centre for Health and Wellbeing (75% overall experience good)
- Parkview Practice (73% overall experience good)
- Shepherds Bush Medical Centre (79% overall experience good)
- The Medical Centre - Dr Kukar (59% overall experience good)
- The Westway Surgery (70% overall experience good)
How do patients rate Parkview Medical Centre?
In the 2026 GP Patient Survey, 67% of patients described their overall experience of Parkview Medical Centre as good, below the England figure of 77%. 44% found it easy to get through by phone.
How many patients are registered at Parkview Medical Centre?
2,315 patients were registered in September 2026, up 4.1% on a year earlier.
What is Parkview Medical Centre's CQC rating?
Good overall, published in November 2022.
How many GPs does Parkview Medical Centre have?
4.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 472 patients per GP against 2,171 across England.
Are appointments at Parkview Medical Centre face to face?
44% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Parkview Medical Centre's phone number?
020 8749 4141.