Hammersmith & Fulham Central PCN: primary care network practices and patient survey
Hammersmith & Fulham Central PCN is a primary care network of 5 GP practices with 32,375 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 1,867 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Hammersmith & Fulham Central PCN with survey results, the share of patients describing their overall experience as good ranges from 67% at Ashchurch Medical Centre to 90% at North Fulham Surgery, with a median of 82% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. North Fulham Surgery has the highest share finding it easy to get through by phone (77%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| North Fulham Surgery | 6,011 | 90% | 77% | Good | 1,293 |
| Sterndale Surgery | 5,672 | 82% | 68% | Good | 2,151 |
| Dr Skinner - Milson Road Health Centre | 5,866 | 82% | 66% | Good | 2,953 |
| Hammersmith Surgery | 10,588 | 74% | 51% | Good | 1,806 |
| Ashchurch Medical Centre | 4,238 | 67% | 49% | Good | 1,926 |
Results for the network as a whole, from 510 responses, against West and North London and England.
| Survey question | Hammersmith & Fulham Central PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 79% | 75% | 77% |
| Easy to contact by phone | 61% | 62% | 57% |
| Easy to contact via the website | 59% | 57% | 58% |
| Easy to contact via the NHS App | 46% | 54% | 54% |
| Reception team helpful | 83% | 83% | 85% |
| Last contact good | 77% | 73% | 73% |
| Wait for appointment about right | 69% | 68% | 69% |
| Listened to well | 85% | 86% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
There are 1,867 registered patients per full-time-equivalent qualified GP in Hammersmith & Fulham Central PCN, fewer than England's 2,171 and West and North London's 2,497. Practices recorded 466 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 40% of appointments took place on the day they were booked (England: 45%).
13% of registered patients are aged 65 or over (England: 19%). Lists shrank by 6.1% over the year (England: shrank 1.1%).
| Measure | Hammersmith & Fulham Central PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 1,867 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 466 | 469 | 510 |
| Face-to-face appointments | 66% | 60% | 63% |
| Same day as booked | 40% | 48% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 13% | 12% | 19% |
Relative to England, the register furthest above England's rate at practices in Hammersmith & Fulham Central PCN is serious mental illness (1.5% against 1.0%), and the furthest below is osteoporosis (0.2% against 1.2%).
| Condition register | Age group | Hammersmith & Fulham Central PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 10.4% | 15.2% | 3,590 |
| Depression | 18+ yrs | 7.5% | 14.3% | 2,260 |
| Diabetes | 17+ yrs | 4.9% | 7.9% | 1,470 |
| Asthma | 6+ yrs | 4.3% | 6.6% | 1,435 |
| Cancer | All ages | 2.9% | 3.8% | 985 |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% | 735 |
| Coronary heart disease | All ages | 1.7% | 3.0% | 594 |
| Serious mental illness | All ages | 1.5% | 1.0% | 503 |
| Atrial fibrillation | All ages | 1.4% | 2.2% | 481 |
| Stroke and TIA | All ages | 1.3% | 1.9% | 457 |
| COPD | All ages | 1.2% | 1.9% | 416 |
| Palliative care | All ages | 0.7% | 0.6% | 251 |
| Heart failure | All ages | 0.6% | 1.1% | 211 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 172 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 177 |
| Epilepsy | 18+ yrs | 0.5% | 0.8% | 143 |
| Dementia | All ages | 0.5% | 0.8% | 159 |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% | 25 |
| Learning disability | All ages | 0.2% | 0.6% | 79 |
- GP at Hand PCN (2 practices)
- Hammersmith & Fulham Partnership PCN (5 practices)
- North Hammersmith & Fulham PCN (9 practices)
- South Fulham PCN (7 practices)
Which practices are in Hammersmith & Fulham Central PCN?
Ashchurch Medical Centre, Dr Skinner - Milson Road Health Centre, Hammersmith Surgery, North Fulham Surgery and Sterndale Surgery.
How do patients rate Hammersmith & Fulham Central PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Hammersmith & Fulham Central PCN cover?
32,375 registered patients across 5 practices in September 2026.
How many patients per GP does Hammersmith & Fulham Central PCN have?
1,867 per full-time-equivalent qualified GP, against 2,171 across England.