Hammersmith & Fulham Partnership PCN: primary care network practices and patient survey
Hammersmith & Fulham Partnership PCN is a primary care network of 5 GP practices with 70,112 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,503 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Hammersmith & Fulham Partnership PCN with survey results, the share of patients describing their overall experience as good ranges from 78% at The Bush Doctors to 96% at Brook Green Medical Centre, with a median of 83% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Brook Green Medical Centre has the highest share finding it easy to get through by phone (86%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Brook Green Medical Centre | 15,140 | 96% | 86% | Good | 1,234 |
| Park Medical Centre | 14,694 | 90% | 76% | Good | 1,741 |
| North End Medical Centre | 17,720 | 83% | 71% | Good | 1,623 |
| Richford Gate Medical Centre | 12,292 | 80% | 73% | Good | 1,436 |
| The Bush Doctors | 10,266 | 78% | 79% | Good | 1,588 |
Results for the network as a whole, from 568 responses, against West and North London and England.
| Survey question | Hammersmith & Fulham Partnership PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 86% | 75% | 77% |
| Easy to contact by phone | 77% | 62% | 57% |
| Easy to contact via the website | 68% | 57% | 58% |
| Easy to contact via the NHS App | 65% | 54% | 54% |
| Reception team helpful | 90% | 83% | 85% |
| Last contact good | 86% | 73% | 73% |
| Wait for appointment about right | 80% | 68% | 69% |
| Listened to well | 91% | 86% | 87% |
| Treated with care and concern | 91% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
There are 1,503 registered patients per full-time-equivalent qualified GP in Hammersmith & Fulham Partnership PCN, fewer than England's 2,171 and West and North London's 2,497. Practices recorded 497 appointments a month per 1,000 patients (England: 510), 78% of them face to face. 41% of appointments took place on the day they were booked (England: 45%).
11% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.2% over the year (England: shrank 1.1%).
| Measure | Hammersmith & Fulham Partnership PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 1,503 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 497 | 469 | 510 |
| Face-to-face appointments | 78% | 60% | 63% |
| Same day as booked | 41% | 48% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 11% | 12% | 19% |
Relative to England, the register furthest above England's rate at practices in Hammersmith & Fulham Partnership PCN is serious mental illness (1.7% against 1.0%), and the furthest below is chronic kidney disease (2.0% against 4.6%).
| Condition register | Age group | Hammersmith & Fulham Partnership PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 11.6% | 14.3% | 7,081 |
| High blood pressure | All ages | 10.4% | 15.2% | 7,488 |
| Diabetes | 17+ yrs | 5.1% | 7.9% | 3,145 |
| Asthma | 6+ yrs | 4.4% | 6.6% | 3,046 |
| Cancer | All ages | 2.7% | 3.8% | 1,960 |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% | 1,240 |
| Coronary heart disease | All ages | 1.7% | 3.0% | 1,229 |
| Serious mental illness | All ages | 1.7% | 1.0% | 1,219 |
| Stroke and TIA | All ages | 1.3% | 1.9% | 963 |
| Atrial fibrillation | All ages | 1.2% | 2.2% | 860 |
| COPD | All ages | 1.2% | 1.9% | 859 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 177 |
| Heart failure | All ages | 0.6% | 1.1% | 424 |
| Palliative care | All ages | 0.6% | 0.6% | 423 |
| Epilepsy | 18+ yrs | 0.5% | 0.8% | 335 |
| Dementia | All ages | 0.5% | 0.8% | 387 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 382 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 305 |
| Learning disability | All ages | 0.3% | 0.6% | 250 |
- GP at Hand PCN (2 practices)
- Hammersmith & Fulham Central PCN (5 practices)
- North Hammersmith & Fulham PCN (9 practices)
- South Fulham PCN (7 practices)
Which practices are in Hammersmith & Fulham Partnership PCN?
Brook Green Medical Centre, North End Medical Centre, Park Medical Centre, Richford Gate Medical Centre and The Bush Doctors.
How do patients rate Hammersmith & Fulham Partnership PCN?
86% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Hammersmith & Fulham Partnership PCN cover?
70,112 registered patients across 5 practices in September 2026.
How many patients per GP does Hammersmith & Fulham Partnership PCN have?
1,503 per full-time-equivalent qualified GP, against 2,171 across England.