Park Medical Centre (W6 0QG), London: patient reviews and CQC rating
Park Medical Centre is a GP practice in London with 14,694 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in February 2023. It has 8.4 full-time-equivalent qualified GPs, or 1,741 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Park Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 89%, against 93% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 49th of the 648 practices in London with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (84%). 125 patients answered the survey (response rate 20%).
| Survey question | Park Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 90% | 75% | 77% |
| Easy to contact by phone | 76% | 62% | 57% |
| Easy to contact via the website | 71% | 57% | 58% |
| Easy to contact via the NHS App | 68% | 54% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 89% | 73% | 73% |
| Wait for appointment about right | 78% | 68% | 69% |
| Listened to well | 86% | 86% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
In the Friends and Family Test for July 2026, 75% of 194 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Park Medical Centre is Good, published in February 2023. One key question is rated differently: Well-led Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,694 patients were registered at Park Medical Centre in September 2026, up 0.8% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 8.4 full-time-equivalent qualified GPs, there are 1,741 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.0 nurses and 9.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.8 | 14.9 |
| August 2024 | 7.7 | 9.6 |
| August 2025 | 7.6 | 12.7 |
| August 2026 | 8.4 | 13.3 |
From June 2026 to August 2026 the practice recorded 6,398 appointments a month, or 435 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 39% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Park Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 435 | 469 | 510 |
| Face to face | 84% | 60% | 63% |
| Same day as booked | 39% | 48% | 45% |
| More than 28 days after booking | 4% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.4% against 1.0%). It has a lower share for COPD (0.8% against 1.9%), chronic kidney disease (2.0% against 4.6%) and diabetes (3.8% against 7.9%). The practice's patients live in areas with an average deprivation score of 18.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.3 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.9% | 14.3% |
| High blood pressure | All ages | 8.4% | 15.2% |
| Asthma | 6+ yrs | 4.2% | 6.6% |
| Diabetes | 17+ yrs | 3.8% | 7.9% |
| Cancer | All ages | 2.7% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| COPD | All ages | 0.8% | 1.9% |
| Dementia | All ages | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Palliative care | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.0% | 74.9% |
Park Medical Centre, Inver Court, Invermead Close, London, W6 0QG. Phone: 020 8741 7471. Website: www.parkmedicalcentre.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ashchurch Medical Centre | 0.5 km | 67% |
| The Medical Centre - Dr Kukar | 1.1 km | 59% |
| Dr Dassanayake & Partners | 1.1 km | 81% |
| Dr Mumuksh Patel | 1.1 km | 79% |
| Richford Gate Medical Centre | 1.2 km | 80% |
- Brook Green Medical Centre (96% overall experience good)
- North End Medical Centre (83% overall experience good)
- Richford Gate Medical Centre (80% overall experience good)
- The Bush Doctors (78% overall experience good)
How do patients rate Park Medical Centre?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Park Medical Centre as good, above the England figure of 77%. 76% found it easy to get through by phone.
How many patients are registered at Park Medical Centre?
14,694 patients were registered in September 2026, up 0.8% on a year earlier.
What is Park Medical Centre's CQC rating?
Good overall, published in February 2023.
How many GPs does Park Medical Centre have?
8.4 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 1,741 patients per GP against 2,171 across England.
Are appointments at Park Medical Centre face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Park Medical Centre's phone number?
020 8741 7471.