Gravesend Central PCN: primary care network practices and patient survey
Gravesend Central PCN is a primary care network of 4 GP practices with 37,984 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,919 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Gravesend Central PCN with survey results, the share of patients describing their overall experience as good ranges from 62% at Parrock Street Surgery to 82% at Rochester Road Surgery, with a median of 64% (England: 77%). 0 are above England and 3 below by more than the survey's margin of error. Rochester Road Surgery has the highest share finding it easy to get through by phone (62%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Rochester Road Surgery | 3,770 | 82% | 62% | – | 3,821 |
| Gravesend Medical Centre | 16,800 | 66% | 56% | Requires improvement | 2,301 |
| Pelham Medical Practice | 15,365 | 62% | 46% | Good | 3,635 |
| Parrock Street Surgery | 2,049 | 62% | 45% | – | 4,098 |
Results for the network as a whole, from 369 responses, against Kent and Medway and England.
| Survey question | Gravesend Central PCN | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 66% | 73% | 77% |
| Easy to contact by phone | 52% | 48% | 57% |
| Easy to contact via the website | 51% | 52% | 58% |
| Easy to contact via the NHS App | 54% | 50% | 54% |
| Reception team helpful | 81% | 82% | 85% |
| Last contact good | 65% | 67% | 73% |
| Wait for appointment about right | 46% | 65% | 69% |
| Listened to well | 82% | 85% | 87% |
| Treated with care and concern | 80% | 84% | 86% |
| Confidence and trust in the clinician | 86% | 91% | 93% |
| Needs met | 83% | 89% | 90% |
There are 2,919 registered patients per full-time-equivalent qualified GP in Gravesend Central PCN, more than England's 2,171 and Kent and Medway's 2,419. Practices recorded 300 appointments a month per 1,000 patients (England: 510), 65% of them face to face. 24% of appointments took place on the day they were booked (England: 45%).
13% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.2% over the year (England: shrank 1.1%).
| Measure | Gravesend Central PCN | Kent and Medway | England |
|---|---|---|---|
| Patients per qualified GP | 2,919 | 2,419 | 2,171 |
| Appointments per 1,000 patients a month | 300 | 457 | 510 |
| Face-to-face appointments | 65% | 62% | 63% |
| Same day as booked | 24% | 41% | 45% |
| Did not attend | 8% | 5% | 4% |
| Patients aged 65 or over | 13% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Gravesend Central PCN is diabetes (9.5% against 7.9%), and the furthest below is osteoporosis (0.4% against 1.2%).
| Condition register | Age group | Gravesend Central PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.1% | 15.2% | 5,389 |
| Depression | 18+ yrs | 13.0% | 14.3% | 3,856 |
| Diabetes | 17+ yrs | 9.5% | 7.9% | 2,877 |
| Asthma | 6+ yrs | 4.7% | 6.6% | 1,669 |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% | 1,048 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 947 |
| Cancer | All ages | 2.4% | 3.8% | 930 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 550 |
| Atrial fibrillation | All ages | 1.4% | 2.2% | 546 |
| COPD | All ages | 1.4% | 1.9% | 543 |
| Serious mental illness | All ages | 1.0% | 1.0% | 378 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 276 |
| Heart failure | All ages | 0.8% | 1.1% | 315 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 216 |
| Learning disability | All ages | 0.7% | 0.6% | 263 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 189 |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% | 48 |
| Dementia | All ages | 0.4% | 0.8% | 150 |
| Palliative care | All ages | 0.2% | 0.6% | 82 |
- Dartford Model PCN (3 practices)
- Dover Town PCN (3 practices)
- Garden City PCN (3 practices)
- Gillingham South PCN (4 practices)
- Gravesend Alliance PCN (3 practices)
- Lmn PCN (2 practices)
- Sevenoaks PCN (8 practices)
- The Marsh PCN (3 practices)
Which practices are in Gravesend Central PCN?
Gravesend Medical Centre, Parrock Street Surgery, Pelham Medical Practice and Rochester Road Surgery.
How do patients rate Gravesend Central PCN?
66% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Gravesend Central PCN cover?
37,984 registered patients across 4 practices in September 2026.
How many patients per GP does Gravesend Central PCN have?
2,919 per full-time-equivalent qualified GP, against 2,171 across England.