Cheltenham Peripheral PCN: primary care network practices and patient survey
Cheltenham Peripheral PCN is a primary care network of 5 GP practices with 52,536 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 1,611 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Cheltenham Peripheral PCN with survey results, the share of patients describing their overall experience as good ranges from 61% at Leckhampton Surgery to 95% at Winchcombe Medical Centre, with a median of 73% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Winchcombe Medical Centre has the highest share finding it easy to get through by phone (62%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Winchcombe Medical Centre | 8,019 | 95% | 62% | Outstanding | 1,272 |
| The Stoke Road Surgery | 10,217 | 77% | 21% | Good | 1,718 |
| Cleevelands Medical Centre | 11,149 | 73% | 33% | Good | 2,278 |
| Sixways Clinic | 10,775 | 69% | 52% | Good | 1,557 |
| Leckhampton Surgery | 12,376 | 61% | 27% | Good | 1,448 |
Results for the network as a whole, from 589 responses, against Gloucestershire and England.
| Survey question | Cheltenham Peripheral PCN | Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 73% | 81% | 77% |
| Easy to contact by phone | 38% | 62% | 57% |
| Easy to contact via the website | 42% | 60% | 58% |
| Easy to contact via the NHS App | 41% | 56% | 54% |
| Reception team helpful | 80% | 89% | 85% |
| Last contact good | 64% | 76% | 73% |
| Wait for appointment about right | 63% | 66% | 69% |
| Listened to well | 89% | 90% | 87% |
| Treated with care and concern | 88% | 89% | 86% |
| Confidence and trust in the clinician | 96% | 95% | 93% |
| Needs met | 89% | 93% | 90% |
There are 1,611 registered patients per full-time-equivalent qualified GP in Cheltenham Peripheral PCN, fewer than England's 2,171 and Gloucestershire's 1,949. Practices recorded 551 appointments a month per 1,000 patients (England: 510), 55% of them face to face. 38% of appointments took place on the day they were booked (England: 45%).
26% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.4% over the year (England: shrank 1.1%).
| Measure | Cheltenham Peripheral PCN | Gloucestershire | England |
|---|---|---|---|
| Patients per qualified GP | 1,611 | 1,949 | 2,171 |
| Appointments per 1,000 patients a month | 551 | 574 | 510 |
| Face-to-face appointments | 55% | 64% | 63% |
| Same day as booked | 38% | 42% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 26% | 23% | 19% |
Relative to England, the register furthest above England's rate at practices in Cheltenham Peripheral PCN is atrial fibrillation (3.5% against 2.2%), and the furthest below is serious mental illness (0.7% against 1.0%).
| Condition register | Age group | Cheltenham Peripheral PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.5% | 15.2% | 9,395 |
| Depression | 18+ yrs | 11.7% | 14.3% | 5,030 |
| Asthma | 6+ yrs | 7.7% | 6.6% | 3,915 |
| Diabetes | 17+ yrs | 6.8% | 7.9% | 2,965 |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% | 2,667 |
| Cancer | All ages | 5.2% | 3.8% | 2,809 |
| Coronary heart disease | All ages | 3.7% | 3.0% | 2,009 |
| Atrial fibrillation | All ages | 3.5% | 2.2% | 1,888 |
| Stroke and TIA | All ages | 2.3% | 1.9% | 1,228 |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% | 458 |
| COPD | All ages | 1.4% | 1.9% | 750 |
| Heart failure | All ages | 1.3% | 1.1% | 684 |
| Dementia | All ages | 1.1% | 0.8% | 602 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 386 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 339 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 367 |
| Serious mental illness | All ages | 0.7% | 1.0% | 355 |
| Palliative care | All ages | 0.6% | 0.6% | 301 |
| Learning disability | All ages | 0.4% | 0.6% | 224 |
- Cheltenham Central PCN (5 practices)
- North & South Gloucester (NSG) PCN (5 practices)
- St Paul's PCN (4 practices)
- Twns PCN (5 practices)
Which practices are in Cheltenham Peripheral PCN?
Cleevelands Medical Centre, Leckhampton Surgery, Sixways Clinic, The Stoke Road Surgery and Winchcombe Medical Centre.
How do patients rate Cheltenham Peripheral PCN?
73% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Cheltenham Peripheral PCN cover?
52,536 registered patients across 5 practices in September 2026.
How many patients per GP does Cheltenham Peripheral PCN have?
1,611 per full-time-equivalent qualified GP, against 2,171 across England.