Winchcombe Medical Centre, Cheltenham: patient reviews and CQC rating
Winchcombe Medical Centre is a GP practice in Cheltenham with 8,019 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (Gloucestershire: 81%). The Care Quality Commission rates it Outstanding overall, in a report published in November 2016. It has 6.3 full-time-equivalent qualified GPs, or 1,272 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Winchcombe Medical Centre
Its best result against England is the share who described their overall experience of the practice as good: 95%, above the England figure of 77%. Its result closest to England is the share who said the wait for their last appointment was about right: 71%, against 69% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 1st of the 16 practices in Cheltenham with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (84%). 124 patients answered the survey (response rate 44%).
| Survey question | Winchcombe Medical Centre | Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 95% | 81% | 77% |
| Easy to contact by phone | 62% | 62% | 57% |
| Easy to contact via the website | 65% | 60% | 58% |
| Easy to contact via the NHS App | 61% | 56% | 54% |
| Reception team helpful | 95% | 89% | 85% |
| Last contact good | 83% | 76% | 73% |
| Wait for appointment about right | 71% | 66% | 69% |
| Listened to well | 96% | 90% | 87% |
| Treated with care and concern | 97% | 89% | 86% |
| Confidence and trust in the clinician | 99% | 95% | 93% |
| Needs met | 96% | 93% | 90% |
In the Friends and Family Test for July 2026, 100% of 251 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Winchcombe Medical Centre is Outstanding, published in November 2016. 3 key questions are rated differently: Safe Good, Caring Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
8,019 patients were registered at Winchcombe Medical Centre in September 2026, up 1.8% on a year earlier (England: down 1.1%).
32% of its patients are aged 65 or over, against 19% across England. With 6.3 full-time-equivalent qualified GPs, there are 1,272 patients per GP, fewer than the England figure of 2,171 and Gloucestershire's 1,949. The practice also has 2.4 nurses and 4.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.9 | 8.2 |
| August 2024 | 6.3 | 6.9 |
| August 2025 | 6.3 | 9.1 |
| August 2026 | 6.3 | 9.1 |
From June 2026 to August 2026 the practice recorded 5,254 appointments a month, or 655 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 42% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Winchcombe Medical Centre | Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 655 | 574 | 510 |
| Face to face | 58% | 64% | 63% |
| Same day as booked | 42% | 42% | 45% |
| More than 28 days after booking | 4% | 11% | 5% |
| Did not attend | 1% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (4.4% against 2.2%), peripheral arterial disease (0.9% against 0.6%) and osteoporosis (1.9% against 1.2%). It has a lower share for serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 10.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 87.3 years for women and 82.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.8% | 15.2% |
| Depression | 18+ yrs | 12.2% | 14.3% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Diabetes | 17+ yrs | 6.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Cancer | All ages | 5.5% | 3.8% |
| Atrial fibrillation | All ages | 4.4% | 2.2% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 2.2% | 1.9% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Heart failure | All ages | 1.2% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.3% | 74.9% |
Winchcombe Medical Centre, Greet Road, Winchcombe, Cheltenham, GL54 5GZ. Phone: 01242 602307. Website: www.winchcombemedical.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Stoke Road Surgery | 7.3 km | 77% |
| Cleevelands Medical Centre | 7.4 km | 73% |
| Berkeley Place Surgery | 8.4 km | 91% |
| The Royal Crescent Surgery | 8.4 km | 78% |
| St George's Surgery | 10.1 km | 93% |
- Cleevelands Medical Centre (73% overall experience good)
- Leckhampton Surgery (61% overall experience good)
- Sixways Clinic (69% overall experience good)
- The Stoke Road Surgery (77% overall experience good)
How do patients rate Winchcombe Medical Centre?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of Winchcombe Medical Centre as good, above the England figure of 77%. 62% found it easy to get through by phone.
How many patients are registered at Winchcombe Medical Centre?
8,019 patients were registered in September 2026, up 1.8% on a year earlier.
What is Winchcombe Medical Centre's CQC rating?
Outstanding overall, published in November 2016.
How many GPs does Winchcombe Medical Centre have?
6.3 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,272 patients per GP against 2,171 across England.
Are appointments at Winchcombe Medical Centre face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Winchcombe Medical Centre's phone number?
01242 602307.