Yorkleigh Surgery - CT, Cheltenham: patient reviews and CQC rating
Yorkleigh Surgery - CT is a GP practice in Cheltenham with 7,240 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Gloucestershire: 81%). The Care Quality Commission rates it Good overall, in a report published in February 2019. It has 2.3 full-time-equivalent qualified GPs, or 3,139 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Yorkleigh Surgery - CT
Its best result against England is the share who found it easy to contact the practice using the NHS App: 64%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 57%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 11th of the 16 practices in Cheltenham with 50 or more responses. 53% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (77%). 121 patients answered the survey (response rate 28%).
| Survey question | Yorkleigh Surgery - CT | Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 78% | 81% | 77% |
| Easy to contact by phone | 53% | 62% | 57% |
| Easy to contact via the website | 65% | 60% | 58% |
| Easy to contact via the NHS App | 64% | 56% | 54% |
| Reception team helpful | 87% | 89% | 85% |
| Last contact good | 74% | 76% | 73% |
| Wait for appointment about right | 57% | 66% | 69% |
| Listened to well | 90% | 90% | 87% |
| Treated with care and concern | 87% | 89% | 86% |
| Confidence and trust in the clinician | 97% | 95% | 93% |
| Needs met | 92% | 93% | 90% |
In the Friends and Family Test for July 2026, 86% of 88 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Yorkleigh Surgery - CT is Good, published in February 2019. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (April 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,240 patients were registered at Yorkleigh Surgery - CT in September 2026, down 7.6% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 3,139 patients per GP, more than the England figure of 2,171 and Gloucestershire's 1,949. The practice also has 1.2 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.7 | 4.7 |
| August 2024 | 4.7 | 5.8 |
| August 2025 | 3.8 | 4.9 |
| August 2026 | 2.3 | 2.3 |
From June 2026 to August 2026 the practice recorded 4,069 appointments a month, or 562 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 29% took place on the day they were booked and 11% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Yorkleigh Surgery - CT | Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 562 | 574 | 510 |
| Face to face | 64% | 64% | 63% |
| Same day as booked | 29% | 42% | 45% |
| More than 28 days after booking | 11% | 11% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.5% against 0.6%), depression (20.8% against 14.3%) and COPD (2.7% against 1.9%). It has a lower share for osteoporosis (0.4% against 1.2%) and chronic kidney disease (2.6% against 4.6%). The practice's patients live in areas with an average deprivation score of 15.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.1 years for women and 79.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.8% | 14.3% |
| High blood pressure | All ages | 14.6% | 15.2% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Cancer | All ages | 3.6% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| COPD | All ages | 2.7% | 1.9% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Palliative care | All ages | 1.5% | 0.6% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.8% | 74.9% |
Yorkleigh Surgery - CT, 93 St Georges Road, Cheltenham, GL50 3ED. Phone: 01242 519049. Website: www.yorkleighsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr S Nelson & Partners | 0.1 km | 86% |
| Underwood Surgery | 0.4 km | 94% |
| St George's Surgery | 0.8 km | 93% |
| Weston House Practice | 0.8 km | 86% |
| The Royal Well Surgery | 0.8 km | 83% |
- Berkeley Place Surgery (91% overall experience good)
- Dr S Nelson & Partners (86% overall experience good)
- The Royal Crescent Surgery (78% overall experience good)
- Underwood Surgery (94% overall experience good)
How do patients rate Yorkleigh Surgery - CT?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Yorkleigh Surgery - CT as good, against 77% across England. 53% found it easy to get through by phone.
How many patients are registered at Yorkleigh Surgery - CT?
7,240 patients were registered in September 2026, down 7.6% on a year earlier.
What is Yorkleigh Surgery - CT's CQC rating?
Good overall, published in February 2019.
How many GPs does Yorkleigh Surgery - CT have?
2.3 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,139 patients per GP against 2,171 across England.
Are appointments at Yorkleigh Surgery - CT face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Yorkleigh Surgery - CT's phone number?
01242 519049.