North & South Gloucester (NSG) PCN: primary care network practices and patient survey
North & South Gloucester (NSG) PCN is a primary care network of 5 GP practices with 59,454 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England. Its practices have 1,893 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in North & South Gloucester (NSG) PCN with survey results, the share of patients describing their overall experience as good ranges from 72% at Hucclecote Surgery to 85% at Brockworth Surgery, with a median of 78% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Dr C A O Makanjuola and Partners has the highest share finding it easy to get through by phone (77%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Brockworth Surgery | 11,712 | 85% | 39% | Good | 2,988 |
| Dr C A O Makanjuola and Partners | 10,101 | 81% | 77% | Good | 1,038 |
| Churchdown Surgery | 16,690 | 78% | 29% | Good | 2,126 |
| The Alney Practice | 12,012 | 73% | 54% | Good | 1,966 |
| Hucclecote Surgery | 8,939 | 72% | 61% | Good | 2,357 |
Results for the network as a whole, from 526 responses, against Gloucestershire and England.
| Survey question | North & South Gloucester (NSG) PCN | Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 78% | 81% | 77% |
| Easy to contact by phone | 49% | 62% | 57% |
| Easy to contact via the website | 50% | 60% | 58% |
| Easy to contact via the NHS App | 47% | 56% | 54% |
| Reception team helpful | 90% | 89% | 85% |
| Last contact good | 69% | 76% | 73% |
| Wait for appointment about right | 61% | 66% | 69% |
| Listened to well | 90% | 90% | 87% |
| Treated with care and concern | 88% | 89% | 86% |
| Confidence and trust in the clinician | 95% | 95% | 93% |
| Needs met | 92% | 93% | 90% |
There are 1,893 registered patients per full-time-equivalent qualified GP in North & South Gloucester (NSG) PCN, fewer than England's 2,171 and Gloucestershire's 1,949. Practices recorded 499 appointments a month per 1,000 patients (England: 510), 70% of them face to face. 40% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.8% over the year (England: shrank 1.1%).
| Measure | North & South Gloucester (NSG) PCN | Gloucestershire | England |
|---|---|---|---|
| Patients per qualified GP | 1,893 | 1,949 | 2,171 |
| Appointments per 1,000 patients a month | 499 | 574 | 510 |
| Face-to-face appointments | 70% | 64% | 63% |
| Same day as booked | 40% | 42% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 22% | 23% | 19% |
Relative to England, the register furthest above England's rate at practices in North & South Gloucester (NSG) PCN is chronic kidney disease (6.8% against 4.6%), and the furthest below is serious mental illness (0.7% against 1.0%).
| Condition register | Age group | North & South Gloucester (NSG) PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.0% | 15.2% | 9,386 |
| Depression | 18+ yrs | 13.7% | 14.3% | 6,406 |
| Diabetes | 17+ yrs | 8.6% | 7.9% | 4,075 |
| Asthma | 6+ yrs | 7.6% | 6.6% | 4,189 |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% | 3,171 |
| Cancer | All ages | 4.4% | 3.8% | 2,559 |
| Coronary heart disease | All ages | 3.4% | 3.0% | 2,008 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 1,622 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 1,206 |
| COPD | All ages | 1.9% | 1.9% | 1,113 |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% | 329 |
| Heart failure | All ages | 1.1% | 1.1% | 663 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 463 |
| Dementia | All ages | 0.9% | 0.8% | 536 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 402 |
| Palliative care | All ages | 0.7% | 0.6% | 427 |
| Learning disability | All ages | 0.7% | 0.6% | 409 |
| Serious mental illness | All ages | 0.7% | 1.0% | 393 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 276 |
- Cheltenham Peripheral PCN (5 practices)
- Gloucester Inner City PCN (4 practices)
- Hadwen Quedgeley PCN (2 practices)
- Twns PCN (5 practices)
Which practices are in North & South Gloucester (NSG) PCN?
Brockworth Surgery, Churchdown Surgery, Dr C A O Makanjuola and Partners, Hucclecote Surgery and The Alney Practice.
How do patients rate North & South Gloucester (NSG) PCN?
78% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does North & South Gloucester (NSG) PCN cover?
59,454 registered patients across 5 practices in September 2026.
How many patients per GP does North & South Gloucester (NSG) PCN have?
1,893 per full-time-equivalent qualified GP, against 2,171 across England.