Brockworth Surgery, Gloucester: patient reviews and CQC rating
Brockworth Surgery is a GP practice in Gloucester with 11,712 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Gloucestershire: 81%). The Care Quality Commission rates it Good overall, in a report published in December 2021. It has 3.9 full-time-equivalent qualified GPs, or 2,988 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Brockworth Surgery
Its best result against England is the share who described their overall experience of the practice as good: 85%, above the England figure of 77%. Its weakest is the share who found it easy to get through to the practice by phone: 39%, below the England figure of 57%. Of the 11 results in the table, 2 are above England and 2 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 3rd of the 14 practices in Gloucester with 50 or more responses. 39% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (79%). 99 patients answered the survey (response rate 25%).
| Survey question | Brockworth Surgery | Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 85% | 81% | 77% |
| Easy to contact by phone | 39% | 62% | 57% |
| Easy to contact via the website | 56% | 60% | 58% |
| Easy to contact via the NHS App | 49% | 56% | 54% |
| Reception team helpful | 89% | 89% | 85% |
| Last contact good | 67% | 76% | 73% |
| Wait for appointment about right | 57% | 66% | 69% |
| Listened to well | 89% | 90% | 87% |
| Treated with care and concern | 89% | 89% | 86% |
| Confidence and trust in the clinician | 97% | 95% | 93% |
| Needs met | 97% | 93% | 90% |
In the Friends and Family Test for July 2026, 95% of 305 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Brockworth Surgery is Good, published in December 2021. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (March 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,712 patients were registered at Brockworth Surgery in September 2026, up 2.1% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 2,988 patients per GP, more than the England figure of 2,171 and Gloucestershire's 1,949. The practice also has 1.9 nurses and 4.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.6 | 6.6 |
| August 2024 | 6.3 | 7.3 |
| August 2025 | 5.2 | 6.2 |
| August 2026 | 3.9 | 4.6 |
From June 2026 to August 2026 the practice recorded 6,298 appointments a month, or 538 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 47% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Brockworth Surgery | Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 538 | 574 | 510 |
| Face to face | 76% | 64% | 63% |
| Same day as booked | 47% | 42% | 45% |
| More than 28 days after booking | 5% | 11% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (0.9% against 0.6%), dementia (1.2% against 0.8%) and chronic kidney disease (6.2% against 4.6%). It has a lower share for osteoporosis (0.4% against 1.2%), heart failure (0.7% against 1.1%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 14.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.1 years for women and 78.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.8% | 14.3% |
| High blood pressure | All ages | 13.6% | 15.2% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% |
| Cancer | All ages | 3.6% | 3.8% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| COPD | All ages | 2.0% | 1.9% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Dementia | All ages | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Palliative care | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.7% | 74.9% |
98% of the practice's patients live in the GL3 postcode district. 95% live in Tewkesbury, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| GL3 | 11,521 | 98% |
Brockworth Surgery, The Surgery, Abbotswood Road, Brockworth, Gloucester, GL3 4PE. Phone: 0844 477 3589.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hucclecote Surgery | 2.9 km | 72% |
| Hadwen Health | 3.3 km | 76% |
| Churchdown Surgery | 4.3 km | 78% |
| Dr C A O Makanjuola and Partners | 5.2 km | 81% |
| Aspen Medical Practice | 5.3 km | 75% |
- Churchdown Surgery (78% overall experience good)
- Dr C A O Makanjuola and Partners (81% overall experience good)
- Hucclecote Surgery (72% overall experience good)
- The Alney Practice (73% overall experience good)
How do patients rate Brockworth Surgery?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Brockworth Surgery as good, above the England figure of 77%. 39% found it easy to get through by phone.
How many patients are registered at Brockworth Surgery?
11,712 patients were registered in September 2026, up 2.1% on a year earlier.
What is Brockworth Surgery's CQC rating?
Good overall, published in December 2021.
How many GPs does Brockworth Surgery have?
3.9 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,988 patients per GP against 2,171 across England.
Are appointments at Brockworth Surgery face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Brockworth Surgery's phone number?
0844 477 3589.