Aspen Medical Practice, Gloucester: patient reviews and CQC rating
Aspen Medical Practice is a GP practice in Gloucester with 32,606 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Gloucestershire: 81%). The Care Quality Commission rates it Good overall, in a report published in March 2020. It has 17.2 full-time-equivalent qualified GPs, or 1,892 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Aspen Medical Practice
Its best result against England is the share who said their needs were met at their last appointment: 92%, against 90% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 34%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 9th of the 14 practices in Gloucester with 50 or more responses. 46% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (71%). 146 patients answered the survey (response rate 25%).
| Survey question | Aspen Medical Practice | Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 75% | 81% | 77% |
| Easy to contact by phone | 46% | 62% | 57% |
| Easy to contact via the website | 57% | 60% | 58% |
| Easy to contact via the NHS App | 34% | 56% | 54% |
| Reception team helpful | 84% | 89% | 85% |
| Last contact good | 67% | 76% | 73% |
| Wait for appointment about right | 60% | 66% | 69% |
| Listened to well | 84% | 90% | 87% |
| Treated with care and concern | 83% | 89% | 86% |
| Confidence and trust in the clinician | 93% | 95% | 93% |
| Needs met | 92% | 93% | 90% |
In the Friends and Family Test for July 2026, 88% of 127 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Aspen Medical Practice is Good, published in March 2020. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (April 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
32,606 patients were registered at Aspen Medical Practice in September 2026, up 1.1% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 17.2 full-time-equivalent qualified GPs, there are 1,892 patients per GP, fewer than the England figure of 2,171 and Gloucestershire's 1,949. The practice also has 6.2 nurses and 11.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 17.1 | 20.3 |
| August 2024 | 15.8 | 20.2 |
| August 2025 | 17.0 | 18.8 |
| August 2026 | 17.2 | 22.4 |
From June 2026 to August 2026 the practice recorded 19,231 appointments a month, or 590 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 35% took place on the day they were booked and 21% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Aspen Medical Practice | Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 590 | 574 | 510 |
| Face to face | 49% | 64% | 63% |
| Same day as booked | 35% | 42% | 45% |
| More than 28 days after booking | 21% | 11% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.7% against 0.6%), epilepsy (1.4% against 0.8%) and palliative or supportive care needs (0.9% against 0.6%). The practice's patients live in areas with an average deprivation score of 22.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.9 years for women and 77.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.9% | 14.3% |
| High blood pressure | All ages | 16.1% | 15.2% |
| Diabetes | 17+ yrs | 10.4% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.5% | 4.6% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| COPD | All ages | 1.9% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Learning disability | All ages | 1.7% | 0.6% |
| Epilepsy | 18+ yrs | 1.4% | 0.8% |
| Heart failure | All ages | 1.3% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.0% | 74.9% |
Aspen Medical Practice, Horton Road, Gloucester, GL1 3PX. Phone: 01452 337733. Website: www.aspenmedicalpractice.nhs.net.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Kingsholm Surgery | 0.9 km | 69% |
| The Homeless Healthcare Team | 1.4 km | -9700% |
| Dr C A O Makanjuola and Partners | 1.5 km | 81% |
| Severnside Medical Practice | 1.8 km | 76% |
| Gloucester Health Access Centre | 1.8 km | 68% |
How do patients rate Aspen Medical Practice?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Aspen Medical Practice as good, against 77% across England. 46% found it easy to get through by phone.
How many patients are registered at Aspen Medical Practice?
32,606 patients were registered in September 2026, up 1.1% on a year earlier.
What is Aspen Medical Practice's CQC rating?
Good overall, published in March 2020.
How many GPs does Aspen Medical Practice have?
17.2 full-time-equivalent qualified GPs (25 qualified GPs by headcount), which is 1,892 patients per GP against 2,171 across England.
Are appointments at Aspen Medical Practice face to face?
49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Aspen Medical Practice's phone number?
01452 337733.