Gloucester Inner City PCN: primary care network practices and patient survey
Gloucester Inner City PCN is a primary care network of 4 GP practices with 36,158 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England. Its practices have 1,781 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Gloucester Inner City PCN with survey results, the share of patients describing their overall experience as good ranges from 68% at Gloucester Health Access Centre to 78% at Partners in Health, with a median of 72% (England: 77%). None differs from England by more than the survey's margin of error. Kingsholm Surgery has the highest share finding it easy to get through by phone (62%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Partners in Health | 11,752 | 78% | 55% | Good | 2,187 |
| Severnside Medical Practice | 9,985 | 76% | 40% | Good | 2,431 |
| Kingsholm Surgery | 4,350 | 69% | 62% | Good | 1,942 |
| Gloucester Health Access Centre | 10,071 | 68% | 52% | Good | 1,173 |
Results for the network as a whole, from 428 responses, against Gloucestershire and England.
| Survey question | Gloucester Inner City PCN | Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 74% | 81% | 77% |
| Easy to contact by phone | 51% | 62% | 57% |
| Easy to contact via the website | 51% | 60% | 58% |
| Easy to contact via the NHS App | 58% | 56% | 54% |
| Reception team helpful | 89% | 89% | 85% |
| Last contact good | 70% | 76% | 73% |
| Wait for appointment about right | 61% | 66% | 69% |
| Listened to well | 91% | 90% | 87% |
| Treated with care and concern | 88% | 89% | 86% |
| Confidence and trust in the clinician | 94% | 95% | 93% |
| Needs met | 90% | 93% | 90% |
There are 1,781 registered patients per full-time-equivalent qualified GP in Gloucester Inner City PCN, fewer than England's 2,171 and Gloucestershire's 1,949. Practices recorded 451 appointments a month per 1,000 patients (England: 510), 69% of them face to face. 37% of appointments took place on the day they were booked (England: 45%).
14% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.3% over the year (England: shrank 1.1%).
| Measure | Gloucester Inner City PCN | Gloucestershire | England |
|---|---|---|---|
| Patients per qualified GP | 1,781 | 1,949 | 2,171 |
| Appointments per 1,000 patients a month | 451 | 574 | 510 |
| Face-to-face appointments | 69% | 64% | 63% |
| Same day as booked | 37% | 42% | 45% |
| Did not attend | 7% | 3% | 4% |
| Patients aged 65 or over | 14% | 23% | 19% |
Relative to England, the register furthest above England's rate at practices in Gloucester Inner City PCN is learning disability (0.9% against 0.6%), and the furthest below is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | Gloucester Inner City PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.3% | 15.2% | 4,853 |
| Depression | 18+ yrs | 12.3% | 14.3% | 3,539 |
| Diabetes | 17+ yrs | 8.9% | 7.9% | 2,613 |
| Asthma | 6+ yrs | 7.2% | 6.6% | 2,482 |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% | 1,367 |
| COPD | All ages | 2.7% | 1.9% | 988 |
| Coronary heart disease | All ages | 2.6% | 3.0% | 942 |
| Cancer | All ages | 2.6% | 3.8% | 939 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 596 |
| Atrial fibrillation | All ages | 1.6% | 2.2% | 588 |
| Serious mental illness | All ages | 1.1% | 1.0% | 417 |
| Learning disability | All ages | 0.9% | 0.6% | 341 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 252 |
| Heart failure | All ages | 0.7% | 1.1% | 265 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 204 |
| Dementia | All ages | 0.6% | 0.8% | 225 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 191 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 54 |
| Palliative care | All ages | 0.3% | 0.6% | 124 |
- Cheltenham Central PCN (5 practices)
- Forest Green PCN (4 practices)
- Hadwen Quedgeley PCN (2 practices)
- North & South Gloucester (NSG) PCN (5 practices)
- South Cotswolds PCN (5 practices)
- St Paul's PCN (4 practices)
- Twns PCN (5 practices)
- West Forest of Dean PCN (4 practices)
Which practices are in Gloucester Inner City PCN?
Gloucester Health Access Centre, Kingsholm Surgery, Partners in Health and Severnside Medical Practice.
How do patients rate Gloucester Inner City PCN?
74% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Gloucester Inner City PCN cover?
36,158 registered patients across 4 practices in September 2026.
How many patients per GP does Gloucester Inner City PCN have?
1,781 per full-time-equivalent qualified GP, against 2,171 across England.