St Paul's PCN: primary care network practices and patient survey
St Paul's PCN is a primary care network of 4 GP practices with 48,955 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,280 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in St Paul's PCN with survey results, the share of patients describing their overall experience as good ranges from 83% at St Catherine's Surgery to 93% at St George's Surgery, with a median of 85% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. St George's Surgery has the highest share finding it easy to get through by phone (84%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| St George's Surgery | 12,313 | 93% | 84% | Good | 2,328 |
| Weston House Practice | 19,244 | 86% | 69% | Good | 2,296 |
| The Royal Well Surgery | 8,417 | 83% | 82% | Good | 1,901 |
| St Catherine's Surgery | 8,981 | 83% | 53% | Good | 2,660 |
Results for the network as a whole, from 438 responses, against Gloucestershire and England.
| Survey question | St Paul's PCN | Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 87% | 81% | 77% |
| Easy to contact by phone | 73% | 62% | 57% |
| Easy to contact via the website | 56% | 60% | 58% |
| Easy to contact via the NHS App | 56% | 56% | 54% |
| Reception team helpful | 91% | 89% | 85% |
| Last contact good | 82% | 76% | 73% |
| Wait for appointment about right | 66% | 66% | 69% |
| Listened to well | 95% | 90% | 87% |
| Treated with care and concern | 95% | 89% | 86% |
| Confidence and trust in the clinician | 98% | 95% | 93% |
| Needs met | 96% | 93% | 90% |
There are 2,280 registered patients per full-time-equivalent qualified GP in St Paul's PCN, close to England's 2,171 and Gloucestershire's 1,949. Practices recorded 521 appointments a month per 1,000 patients (England: 510), 79% of them face to face. 43% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.5% over the year (England: shrank 1.1%).
| Measure | St Paul's PCN | Gloucestershire | England |
|---|---|---|---|
| Patients per qualified GP | 2,280 | 1,949 | 2,171 |
| Appointments per 1,000 patients a month | 521 | 574 | 510 |
| Face-to-face appointments | 79% | 64% | 63% |
| Same day as booked | 43% | 42% | 45% |
| Did not attend | 5% | 3% | 4% |
| Patients aged 65 or over | 19% | 23% | 19% |
Relative to England, the register furthest above England's rate at practices in St Paul's PCN is osteoporosis (1.9% against 1.2%), and the furthest below is rheumatoid arthritis (0.7% against 0.8%).
| Condition register | Age group | St Paul's PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 15.5% | 15.2% | 7,609 |
| Depression | 18+ yrs | 13.4% | 14.3% | 5,323 |
| Diabetes | 17+ yrs | 8.1% | 7.9% | 3,288 |
| Asthma | 6+ yrs | 7.4% | 6.6% | 3,473 |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% | 2,026 |
| Cancer | All ages | 3.9% | 3.8% | 1,921 |
| Coronary heart disease | All ages | 3.3% | 3.0% | 1,610 |
| Atrial fibrillation | All ages | 2.6% | 2.2% | 1,290 |
| COPD | All ages | 2.3% | 1.9% | 1,125 |
| Stroke and TIA | All ages | 2.0% | 1.9% | 1,002 |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% | 355 |
| Heart failure | All ages | 1.6% | 1.1% | 771 |
| Dementia | All ages | 1.2% | 0.8% | 601 |
| Serious mental illness | All ages | 1.1% | 1.0% | 523 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 418 |
| Learning disability | All ages | 0.8% | 0.6% | 407 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 288 |
| Palliative care | All ages | 0.6% | 0.6% | 309 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 290 |
- Cheltenham Central PCN (5 practices)
- Cheltenham Peripheral PCN (5 practices)
- Forest Green PCN (4 practices)
- Hadwen Quedgeley PCN (2 practices)
- North & South Gloucester (NSG) PCN (5 practices)
- South Cotswolds PCN (5 practices)
- Twns PCN (5 practices)
- West Forest of Dean PCN (4 practices)
Which practices are in St Paul's PCN?
St Catherine's Surgery, St George's Surgery, The Royal Well Surgery and Weston House Practice.
How do patients rate St Paul's PCN?
87% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does St Paul's PCN cover?
48,955 registered patients across 4 practices in September 2026.
How many patients per GP does St Paul's PCN have?
2,280 per full-time-equivalent qualified GP, against 2,171 across England.