Celadine Health & Metrocare PCN: primary care network practices and patient survey
Celadine Health & Metrocare PCN is a primary care network of 11 GP practices with 62,556 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,312 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 11 practices in Celadine Health & Metrocare PCN with survey results, the share of patients describing their overall experience as good ranges from 62% at Dr KP Patel's Practice to 97% at Southcote Clinic, with a median of 79% (England: 77%). 5 are above England and 2 below by more than the survey's margin of error. Ladygate Lane Surgery has the highest share finding it easy to get through by phone (91%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Southcote Clinic | 5,973 | 97% | 86% | Good | 2,732 |
| Dr RP Aurora's Practice | 6,262 | 94% | 90% | Good | 3,284 |
| Ladygate Lane Surgery | 2,551 | 90% | 91% | Good | 2,392 |
| The Abbotsbury Practice, The Abbotsbury Practice, Drs Bhattessa & Siddiqui. | 5,754 | 90% | 74% | Good | 2,320 |
| Dr Ritu Prasad | 7,672 | 86% | 78% | Good | 2,320 |
| Dr Mahendra Mashru | 4,154 | 79% | 77% | Good | 1,410 |
| Dr Shapiro & Partners | 11,014 | 75% | 49% | Good | 2,573 |
| Dr JI Solomon's Practice | 5,841 | 73% | 75% | Good | 2,355 |
| Dr Muhammad Misbah-Ur-Rehman Siddiqui | 3,537 | 71% | 72% | Good | 3,316 |
| St Martins Medical Centre | 6,504 | 62% | 30% | Good | 1,659 |
| Dr KP Patel's Practice | 3,294 | 62% | 61% | Good | 2,331 |
Results for the network as a whole, from 1,273 responses, against West and North London and England.
| Survey question | Celadine Health & Metrocare PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 80% | 75% | 77% |
| Easy to contact by phone | 69% | 62% | 57% |
| Easy to contact via the website | 61% | 57% | 58% |
| Easy to contact via the NHS App | 56% | 54% | 54% |
| Reception team helpful | 88% | 83% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 78% | 68% | 69% |
| Listened to well | 88% | 86% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
There are 2,312 registered patients per full-time-equivalent qualified GP in Celadine Health & Metrocare PCN, close to England's 2,171 and West and North London's 2,497. Practices recorded 561 appointments a month per 1,000 patients (England: 510), 68% of them face to face. 53% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.0% over the year (England: shrank 1.1%).
| Measure | Celadine Health & Metrocare PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 2,312 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 561 | 469 | 510 |
| Face-to-face appointments | 68% | 60% | 63% |
| Same day as booked | 53% | 48% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 18% | 12% | 19% |
Relative to England, the register furthest above England's rate at practices in Celadine Health & Metrocare PCN is rheumatoid arthritis (0.9% against 0.8%), and the furthest below is copd (1.2% against 1.9%).
| Condition register | Age group | Celadine Health & Metrocare PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.5% | 15.2% | 9,126 |
| Depression | 18+ yrs | 11.9% | 14.3% | 5,904 |
| Diabetes | 17+ yrs | 7.3% | 7.9% | 3,698 |
| Asthma | 6+ yrs | 5.6% | 6.6% | 3,304 |
| Cancer | All ages | 4.0% | 3.8% | 2,545 |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% | 1,832 |
| Coronary heart disease | All ages | 2.7% | 3.0% | 1,719 |
| Atrial fibrillation | All ages | 2.1% | 2.2% | 1,319 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 996 |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% | 314 |
| COPD | All ages | 1.2% | 1.9% | 779 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 485 |
| Heart failure | All ages | 0.8% | 1.1% | 475 |
| Serious mental illness | All ages | 0.7% | 1.0% | 456 |
| Dementia | All ages | 0.6% | 0.8% | 400 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 307 |
| Learning disability | All ages | 0.6% | 0.6% | 367 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 319 |
| Palliative care | All ages | 0.5% | 0.6% | 307 |
- Colne Union PCN (5 practices)
- Hh Collaborative PCN (8 practices)
- Long Lane First Care Group PCN (7 practices)
- North Connect PCN (7 practices)
- Synergy PCN (4 practices)
Which practices are in Celadine Health & Metrocare PCN?
Dr JI Solomon's Practice, Dr KP Patel's Practice, Dr Mahendra Mashru, Dr Muhammad Misbah-Ur-Rehman Siddiqui, Dr RP Aurora's Practice, Dr Ritu Prasad, Dr Shapiro & Partners, Ladygate Lane Surgery, Southcote Clinic, St Martins Medical Centre and The Abbotsbury Practice, The Abbotsbury Practice, Drs Bhattessa & Siddiqui..
How do patients rate Celadine Health & Metrocare PCN?
80% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Celadine Health & Metrocare PCN cover?
62,556 registered patients across 11 practices in September 2026.
How many patients per GP does Celadine Health & Metrocare PCN have?
2,312 per full-time-equivalent qualified GP, against 2,171 across England.