Dr Shapiro & Partners, Ruislip: patient reviews and CQC rating
Dr Shapiro & Partners is a GP practice in Ruislip with 11,014 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in August 2019. It has 4.3 full-time-equivalent qualified GPs, or 2,573 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Shapiro & Partners
Its best result against England is the share who found it easy to contact the practice through its website: 69%, above the England figure of 58%. Its weakest is the share who found it easy to get through to the practice by phone: 49%, against 57% across England. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 7th of the 10 practices in Ruislip with 50 or more responses. 49% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (69%). 113 patients answered the survey (response rate 26%).
| Survey question | Dr Shapiro & Partners | West and North London | England |
|---|---|---|---|
| Overall experience good | 75% | 75% | 77% |
| Easy to contact by phone | 49% | 62% | 57% |
| Easy to contact via the website | 69% | 57% | 58% |
| Easy to contact via the NHS App | 53% | 54% | 54% |
| Reception team helpful | 77% | 83% | 85% |
| Last contact good | 71% | 73% | 73% |
| Wait for appointment about right | 72% | 68% | 69% |
| Listened to well | 90% | 86% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 97% | 89% | 90% |
CQC's overall rating for Dr Shapiro & Partners is Good, published in August 2019. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (August 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,014 patients were registered at Dr Shapiro & Partners in September 2026, down 2.0% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 4.3 full-time-equivalent qualified GPs, there are 2,573 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.3 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.0 | 6.7 |
| August 2024 | 5.5 | 7.4 |
| August 2025 | 4.3 | 6.4 |
| August 2026 | 4.3 | 6.4 |
From June 2026 to August 2026 the practice recorded 8,158 appointments a month, or 741 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 73% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Dr Shapiro & Partners | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 741 | 469 | 510 |
| Face to face | 67% | 60% | 63% |
| Same day as booked | 73% | 48% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.0% against 1.2%), atrial fibrillation (2.7% against 2.2%) and cancer (4.6% against 3.8%). It has a lower share for depression (10.6% against 14.3%). The practice's patients live in areas with an average deprivation score of 9.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.4 years for women and 82.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.1% | 15.2% |
| Depression | 18+ yrs | 10.6% | 14.3% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Asthma | 6+ yrs | 5.7% | 6.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.4% | 74.9% |
Dr Shapiro & Partners, The Medical Centre, 2a Wood Lane, Ruislip, HA4 6ER. Phone: 01895 632677. Website: www.woodlanesurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Mahendra Mashru | 0.4 km | 79% |
| St Martins Medical Centre | 0.7 km | 62% |
| Southcote Clinic | 0.9 km | 97% |
| Ladygate Lane Surgery | 1.3 km | 90% |
| Dr Ritu Prasad | 1.4 km | 86% |
- Dr JI Solomon's Practice (73% overall experience good)
- Dr KP Patel's Practice (62% overall experience good)
- Dr Mahendra Mashru (79% overall experience good)
- Dr Muhammad Misbah-Ur-Rehman Siddiqui (71% overall experience good)
- Dr RP Aurora's Practice (94% overall experience good)
- Dr Ritu Prasad (86% overall experience good)
- Ladygate Lane Surgery (90% overall experience good)
- Southcote Clinic (97% overall experience good)
- St Martins Medical Centre (62% overall experience good)
- The Abbotsbury Practice, The Abbotsbury Practice, Drs Bhattessa & Siddiqui. (90% overall experience good)
How do patients rate Dr Shapiro & Partners?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Dr Shapiro & Partners as good, against 77% across England. 49% found it easy to get through by phone.
How many patients are registered at Dr Shapiro & Partners?
11,014 patients were registered in September 2026, down 2.0% on a year earlier.
What is Dr Shapiro & Partners's CQC rating?
Good overall, published in August 2019.
How many GPs does Dr Shapiro & Partners have?
4.3 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,573 patients per GP against 2,171 across England.
Are appointments at Dr Shapiro & Partners face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Shapiro & Partners's phone number?
01895 632677.