Colne Union PCN: primary care network practices and patient survey
Colne Union PCN is a primary care network of 5 GP practices with 48,447 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 3,441 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Colne Union PCN with survey results, the share of patients describing their overall experience as good ranges from 68% at Dr GS Chana's Practice to 73% at Dr S Johal & Partner, with a median of 71% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. The High Street Practice has the highest share finding it easy to get through by phone (70%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr S Johal & Partner | 6,783 | 73% | 51% | Good | 2,318 |
| Dr V Paramanathan's Practice | 7,067 | 72% | 63% | Good | 1,970 |
| The High Street Practice | 7,529 | 71% | 70% | Good | 2,310 |
| Dr Sahota's Practice (The Medical Centre) | 10,820 | 69% | 54% | Requires improvement | 10,144 |
| Dr GS Chana's Practice | 16,248 | 68% | 51% | Good | 5,015 |
Results for the network as a whole, from 532 responses, against West and North London and England.
| Survey question | Colne Union PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 70% | 75% | 77% |
| Easy to contact by phone | 57% | 62% | 57% |
| Easy to contact via the website | 64% | 57% | 58% |
| Easy to contact via the NHS App | 55% | 54% | 54% |
| Reception team helpful | 83% | 83% | 85% |
| Last contact good | 75% | 73% | 73% |
| Wait for appointment about right | 69% | 68% | 69% |
| Listened to well | 82% | 86% | 87% |
| Treated with care and concern | 79% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
There are 3,441 registered patients per full-time-equivalent qualified GP in Colne Union PCN, more than England's 2,171 and West and North London's 2,497. Practices recorded 459 appointments a month per 1,000 patients (England: 510), 71% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
12% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.2% over the year (England: shrank 1.1%).
| Measure | Colne Union PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 3,441 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 459 | 469 | 510 |
| Face-to-face appointments | 71% | 60% | 63% |
| Same day as booked | 48% | 48% | 45% |
| Did not attend | 8% | 5% | 4% |
| Patients aged 65 or over | 12% | 12% | 19% |
Relative to England, the register furthest above England's rate at practices in Colne Union PCN is learning disability (0.7% against 0.6%), and the furthest below is atrial fibrillation (1.4% against 2.2%).
| Condition register | Age group | Colne Union PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.9% | 15.2% | 7,438 |
| Depression | 18+ yrs | 13.9% | 14.3% | 5,316 |
| Diabetes | 17+ yrs | 8.6% | 7.9% | 3,363 |
| Asthma | 6+ yrs | 5.6% | 6.6% | 2,580 |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% | 1,357 |
| Cancer | All ages | 2.4% | 3.8% | 1,217 |
| Coronary heart disease | All ages | 2.4% | 3.0% | 1,213 |
| COPD | All ages | 1.4% | 1.9% | 710 |
| Atrial fibrillation | All ages | 1.4% | 2.2% | 681 |
| Stroke and TIA | All ages | 1.2% | 1.9% | 611 |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% | 148 |
| Serious mental illness | All ages | 1.1% | 1.0% | 533 |
| Heart failure | All ages | 0.9% | 1.1% | 433 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 301 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 268 |
| Learning disability | All ages | 0.7% | 0.6% | 349 |
| Dementia | All ages | 0.7% | 0.8% | 335 |
| Palliative care | All ages | 0.4% | 0.6% | 209 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 184 |
- Celadine Health & Metrocare PCN (11 practices)
- Hh Collaborative PCN (8 practices)
- Long Lane First Care Group PCN (7 practices)
- North Connect PCN (7 practices)
- Synergy PCN (4 practices)
Which practices are in Colne Union PCN?
Dr GS Chana's Practice, Dr S Johal & Partner, Dr Sahota's Practice (The Medical Centre), Dr V Paramanathan's Practice and The High Street Practice.
How do patients rate Colne Union PCN?
70% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Colne Union PCN cover?
48,447 registered patients across 5 practices in September 2026.
How many patients per GP does Colne Union PCN have?
3,441 per full-time-equivalent qualified GP, against 2,171 across England.