Long Stratton Medical Partnership, Norwich: patient reviews and CQC rating
Long Stratton Medical Partnership is a GP practice in Norwich with 11,166 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Norfolk and Suffolk: 80%). The Care Quality Commission rates it Good overall, in a report published in March 2019. It has 6.4 full-time-equivalent qualified GPs, or 1,745 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Long Stratton Medical Partnership
Its best result against England is the share who said they were treated with care and concern: 93%, above the England figure of 86%. Its weakest is the share who found it easy to contact the practice using the NHS App: 35%, below the England figure of 54%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 22nd of the 39 practices in Norwich with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (76%). 114 patients answered the survey (response rate 42%).
| Survey question | Long Stratton Medical Partnership | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 81% | 80% | 77% |
| Easy to contact by phone | 58% | 61% | 57% |
| Easy to contact via the website | 55% | 62% | 58% |
| Easy to contact via the NHS App | 35% | 55% | 54% |
| Reception team helpful | 89% | 88% | 85% |
| Last contact good | 74% | 76% | 73% |
| Wait for appointment about right | 70% | 74% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 93% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 91% | 92% | 90% |
CQC's overall rating for Long Stratton Medical Partnership is Good, published in March 2019. All 5 key questions are rated Good. It held the same rating in the report before (February 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,166 patients were registered at Long Stratton Medical Partnership in September 2026, down 0.7% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 6.4 full-time-equivalent qualified GPs, there are 1,745 patients per GP, fewer than the England figure of 2,171 and Norfolk and Suffolk's 2,133. The practice also has 4.0 nurses and 12.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.0 | 7.7 |
| August 2024 | 5.3 | 9.6 |
| August 2025 | 5.9 | 7.6 |
| August 2026 | 6.4 | 7.1 |
From June 2026 to August 2026 the practice recorded 6,845 appointments a month, or 613 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 52% took place on the day they were booked and 13% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Long Stratton Medical Partnership | Norfolk and Suffolk | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 613 | 578 | 510 |
| Face to face | 56% | 70% | 63% |
| Same day as booked | 52% | 42% | 45% |
| More than 28 days after booking | 13% | 8% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.4% against 3.8%), atrial fibrillation (3.2% against 2.2%) and dementia (1.1% against 0.8%). It has a lower share for osteoporosis (0.1% against 1.2%) and heart failure (0.7% against 1.1%). The practice's patients live in areas with an average deprivation score of 14.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.3 years for women and 82.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.8% | 15.2% |
| Depression | 18+ yrs | 11.7% | 14.3% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.0% | 4.6% |
| Cancer | All ages | 5.4% | 3.8% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Heart failure | All ages | 0.7% | 1.1% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.9% | 74.9% |
Long Stratton Medical Partnership, Swan Lane Surgery, Swan Lane, Long Stratton, Norwich, NR15 2UY. Phone: 01508 530781. Website: www.longstrattonsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Church Hill Surgery | 6.9 km | 88% |
| Harleston Medical Practice | 10.9 km | 78% |
| Windmill Surgery | 11.6 km | 87% |
| Wymondham Medical Partnership | 11.6 km | 81% |
| Heathgate Medical Practice | 11.9 km | 93% |
- Attleborough Surgeries (62% overall experience good)
- Chet Valley Medical Practice (90% overall experience good)
- Church Hill Surgery (88% overall experience good)
- Harleston Medical Practice (78% overall experience good)
- Heathgate Medical Practice (93% overall experience good)
- Lawns Medical Practice (86% overall experience good)
- Old Mill Surgery (80% overall experience good)
- Parish Fields Practice (82% overall experience good)
How do patients rate Long Stratton Medical Partnership?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Long Stratton Medical Partnership as good, against 77% across England. 58% found it easy to get through by phone.
How many patients are registered at Long Stratton Medical Partnership?
11,166 patients were registered in September 2026, down 0.7% on a year earlier.
What is Long Stratton Medical Partnership's CQC rating?
Good overall, published in March 2019.
How many GPs does Long Stratton Medical Partnership have?
6.4 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,745 patients per GP against 2,171 across England.
Are appointments at Long Stratton Medical Partnership face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Long Stratton Medical Partnership's phone number?
01508 530781.