Parish Fields Practice, Diss: patient reviews and CQC rating
Parish Fields Practice is a GP practice in Diss with 8,128 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Norfolk and Suffolk: 80%). The Care Quality Commission rates it Good overall, in a report published in July 2021. It has 4.1 full-time-equivalent qualified GPs, or 1,986 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Parish Fields Practice
Its best result against England is the share who found it easy to contact the practice through its website: 76%, above the England figure of 58%. Its weakest is the share who found it easy to contact the practice using the NHS App: 48%, against 54% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 4th of the 4 practices in Diss with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (88%). 106 patients answered the survey (response rate 38%).
| Survey question | Parish Fields Practice | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 82% | 80% | 77% |
| Easy to contact by phone | 62% | 61% | 57% |
| Easy to contact via the website | 76% | 62% | 58% |
| Easy to contact via the NHS App | 48% | 55% | 54% |
| Reception team helpful | 91% | 88% | 85% |
| Last contact good | 82% | 76% | 73% |
| Wait for appointment about right | 85% | 74% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 94% | 92% | 90% |
In the Friends and Family Test for July 2026, 96% of 399 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Parish Fields Practice is Good, published in July 2021. All 5 key questions are rated Good. It held the same rating in the report before (April 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,128 patients were registered at Parish Fields Practice in September 2026, down 0.8% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 4.1 full-time-equivalent qualified GPs, there are 1,986 patients per GP, close to the England figure of 2,171 and Norfolk and Suffolk's 2,133. The practice also has 6.6 nurses and 3.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.5 | 3.5 |
| August 2024 | 3.6 | 3.6 |
| August 2025 | 4.6 | 4.6 |
| August 2026 | 4.1 | 4.1 |
From June 2026 to August 2026 the practice recorded 5,489 appointments a month, or 675 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 56% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Parish Fields Practice | Norfolk and Suffolk | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 675 | 578 | 510 |
| Face to face | 58% | 70% | 63% |
| Same day as booked | 56% | 42% | 45% |
| More than 28 days after booking | 6% | 8% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.0% against 0.6%), atrial fibrillation (3.5% against 2.2%) and stroke or TIA (2.7% against 1.9%). It has a lower share for osteoporosis (0.2% against 1.2%), depression (9.8% against 14.3%) and chronic kidney disease (3.5% against 4.6%). The practice's patients live in areas with an average deprivation score of 16.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.3 years for women and 79.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.9% | 15.2% |
| Depression | 18+ yrs | 9.8% | 14.3% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Cancer | All ages | 5.1% | 3.8% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Atrial fibrillation | All ages | 3.5% | 2.2% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Palliative care | All ages | 1.0% | 0.6% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.8% | 74.9% |
Parish Fields Practice, The Health Centre, Mount Street, Diss, IP22 4WG. Phone: 01379 642023. Website: www.parishfields.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lawns Medical Practice | 0.0 km | 86% |
| Eye Health Centre | 6.6 km | 73% |
| Botesdale Health Centre | 8.0 km | 88% |
| Church Hill Surgery | 9.8 km | 88% |
| Harleston Medical Practice | 13.2 km | 78% |
- Attleborough Surgeries (62% overall experience good)
- Chet Valley Medical Practice (90% overall experience good)
- Church Hill Surgery (88% overall experience good)
- Harleston Medical Practice (78% overall experience good)
- Heathgate Medical Practice (93% overall experience good)
- Lawns Medical Practice (86% overall experience good)
- Long Stratton Medical Partnership (81% overall experience good)
- Old Mill Surgery (80% overall experience good)
How do patients rate Parish Fields Practice?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Parish Fields Practice as good, against 77% across England. 62% found it easy to get through by phone.
How many patients are registered at Parish Fields Practice?
8,128 patients were registered in September 2026, down 0.8% on a year earlier.
What is Parish Fields Practice's CQC rating?
Good overall, published in July 2021.
How many GPs does Parish Fields Practice have?
4.1 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,986 patients per GP against 2,171 across England.
Are appointments at Parish Fields Practice face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Parish Fields Practice's phone number?
01379 642023.