Walker Medical Group, Newcastle Upon Tyne: patient reviews and CQC rating
Walker Medical Group is a GP practice in Newcastle Upon Tyne with 10,548 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in December 2018. It has 6.5 full-time-equivalent qualified GPs, or 1,626 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Walker Medical Group
Its best result against England is the share who said the wait for their last appointment was about right: 84%, above the England figure of 69%. Its result closest to England is the share who found it easy to contact the practice using the NHS App: 56%, against 54% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 13th of the 44 practices in Newcastle Upon Tyne with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (75%). 104 patients answered the survey (response rate 21%).
| Survey question | Walker Medical Group | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 83% | 80% | 77% |
| Easy to contact by phone | 65% | 62% | 57% |
| Easy to contact via the website | 70% | 59% | 58% |
| Easy to contact via the NHS App | 56% | 58% | 54% |
| Reception team helpful | 86% | 88% | 85% |
| Last contact good | 77% | 76% | 73% |
| Wait for appointment about right | 84% | 72% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 88% of 248 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Walker Medical Group is Good, published in December 2018. All 5 key questions are rated Good. It held the same rating in the report before (October 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,548 patients were registered at Walker Medical Group in September 2026, down 2.2% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 6.5 full-time-equivalent qualified GPs, there are 1,626 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 5.4 nurses and 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.7 | 7.6 |
| August 2024 | 6.5 | 8.3 |
| August 2025 | 5.4 | 6.5 |
| August 2026 | 6.5 | 7.6 |
From June 2026 to August 2026 the practice recorded 10,831 appointments a month, or 1,027 per 1,000 registered patients (England: 510). 46% were face to face (England: 63%). 43% took place on the day they were booked and 11% more than 28 days after booking (England: 45% and 5%).
27% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Walker Medical Group | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 1,027 | 550 | 510 |
| Face to face | 46% | 68% | 63% |
| Same day as booked | 43% | 42% | 45% |
| More than 28 days after booking | 11% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.6% against 0.6%), peripheral arterial disease (1.3% against 0.6%) and COPD (4.1% against 1.9%). It has a lower share for osteoporosis (0.4% against 1.2%) and cancer (3.0% against 3.8%). The practice's patients live in areas with an average deprivation score of 50.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.8 years for women and 74.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.0% | 15.2% |
| Depression | 18+ yrs | 19.3% | 14.3% |
| Diabetes | 17+ yrs | 11.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 8.2% | 4.6% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| COPD | All ages | 4.1% | 1.9% |
| Cancer | All ages | 3.0% | 3.8% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Heart failure | All ages | 1.7% | 1.1% |
| Learning disability | All ages | 1.6% | 0.6% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Epilepsy | 18+ yrs | 1.4% | 0.8% |
| Peripheral arterial disease | All ages | 1.3% | 0.6% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.0% | 74.9% |
Walker Medical Group, Church Walk, Newcastle Upon Tyne, NE6 3BS. Phone: 0191 262 0444. Website: www.walkermedical.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| St Anthony's Health Centre | 1.0 km | 82% |
| Victoria Medical Centre | 1.5 km | 87% |
| Ellison View Surgery | 1.5 km | 62% |
| The Glen Medical Group | 1.5 km | 75% |
| Pelaw Medical Practice | 2.0 km | 89% |
- Benfield Park Medical Group (86% overall experience good)
- Biddlestone Health Group (83% overall experience good)
- Heaton Road Surgery (78% overall experience good)
- Newcastle Medical Centre (73% overall experience good)
- St Anthony's Health Centre (82% overall experience good)
- Thornfield Medical Group (80% overall experience good)
How do patients rate Walker Medical Group?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Walker Medical Group as good, against 77% across England. 65% found it easy to get through by phone.
How many patients are registered at Walker Medical Group?
10,548 patients were registered in September 2026, down 2.2% on a year earlier.
What is Walker Medical Group's CQC rating?
Good overall, published in December 2018.
How many GPs does Walker Medical Group have?
6.5 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,626 patients per GP against 2,171 across England.
Are appointments at Walker Medical Group face to face?
46% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Walker Medical Group's phone number?
0191 262 0444.