Bearsted Medical Practice, Maidstone: patient reviews and CQC rating
Bearsted Medical Practice is a GP practice in Maidstone with 16,027 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Kent and Medway: 73%). The Care Quality Commission rates it Good overall, in a report published in April 2019. It has 7.6 full-time-equivalent qualified GPs, or 2,120 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bearsted Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 86%, above the England figure of 58%. Its result closest to England is the share who said their needs were met at their last appointment: 90%, against 90% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 3rd of the 15 practices in Maidstone with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (84%). 105 patients answered the survey (response rate 37%).
| Survey question | Bearsted Medical Practice | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 88% | 73% | 77% |
| Easy to contact by phone | 66% | 48% | 57% |
| Easy to contact via the website | 86% | 52% | 58% |
| Easy to contact via the NHS App | 71% | 50% | 54% |
| Reception team helpful | 94% | 82% | 85% |
| Last contact good | 88% | 67% | 73% |
| Wait for appointment about right | 80% | 65% | 69% |
| Listened to well | 97% | 85% | 87% |
| Treated with care and concern | 97% | 84% | 86% |
| Confidence and trust in the clinician | 98% | 91% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 90 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bearsted Medical Practice is Good, published in April 2019. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (September 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
16,027 patients were registered at Bearsted Medical Practice in September 2026, up 0.6% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 7.6 full-time-equivalent qualified GPs, there are 2,120 patients per GP, close to the England figure of 2,171 and Kent and Medway's 2,419. The practice also has 5.0 nurses and 9.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.2 | 8.4 |
| August 2024 | 6.4 | 8.5 |
| August 2025 | 6.4 | 8.5 |
| August 2026 | 7.6 | 10.1 |
From June 2026 to August 2026 the practice recorded 6,124 appointments a month, or 382 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 33% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Bearsted Medical Practice | Kent and Medway | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 382 | 457 | 510 |
| Face to face | 67% | 62% | 63% |
| Same day as booked | 33% | 41% | 45% |
| More than 28 days after booking | 7% | 7% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (6.4% against 4.6%), cancer (5.2% against 3.8%) and atrial fibrillation (2.9% against 2.2%). It has a lower share for peripheral arterial disease (0.3% against 0.6%), serious mental illness (0.6% against 1.0%) and heart failure (0.7% against 1.1%). The practice's patients live in areas with an average deprivation score of 9.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.7 years for women and 81.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.9% | 15.2% |
| Depression | 18+ yrs | 13.1% | 14.3% |
| Diabetes | 17+ yrs | 6.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Cancer | All ages | 5.2% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| COPD | All ages | 1.2% | 1.9% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.4% | 74.9% |
Bearsted Medical Practice, The Surgery, Yeoman Lane, Bearsted, Maidstone, ME14 4DS. Phone: 01622 737326.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Shepway Medical Centre | 2.6 km | 90% |
| The Mote Medical Practice | 3.0 km | 61% |
| Wallis Avenue | 3.3 km | 72% |
| The College Practice | 3.5 km | 59% |
| Brewer Street Surgery | 3.6 km | 86% |
- Len Valley Practice (60% overall experience good)
- Sutton Valence Group Practice (80% overall experience good)
- The Orchard Surgery (98% overall experience good)
How do patients rate Bearsted Medical Practice?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Bearsted Medical Practice as good, above the England figure of 77%. 66% found it easy to get through by phone.
How many patients are registered at Bearsted Medical Practice?
16,027 patients were registered in September 2026, up 0.6% on a year earlier.
What is Bearsted Medical Practice's CQC rating?
Good overall, published in April 2019.
How many GPs does Bearsted Medical Practice have?
7.6 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 2,120 patients per GP against 2,171 across England.
Are appointments at Bearsted Medical Practice face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bearsted Medical Practice's phone number?
01622 737326.