The Fulham Medical Centre, London: patient reviews and CQC rating
The Fulham Medical Centre is a GP practice in London with 7,050 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in November 2017. It has 3.9 full-time-equivalent qualified GPs, or 1,811 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Fulham Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 81%, above the England figure of 57%. Its weakest is the share who said their needs were met at their last appointment: 86%, against 90% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 184th of the 648 practices in London with 50 or more responses. 81% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (88%). 101 patients answered the survey (response rate 19%).
| Survey question | The Fulham Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 84% | 75% | 77% |
| Easy to contact by phone | 81% | 62% | 57% |
| Easy to contact via the website | 63% | 57% | 58% |
| Easy to contact via the NHS App | 62% | 54% | 54% |
| Reception team helpful | 94% | 83% | 85% |
| Last contact good | 89% | 73% | 73% |
| Wait for appointment about right | 84% | 68% | 69% |
| Listened to well | 88% | 86% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 102 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Fulham Medical Centre is Good, published in November 2017. All 5 key questions are rated Good. It held the same rating in the report before (February 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,050 patients were registered at The Fulham Medical Centre in September 2026, up 0.8% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 1,811 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.6 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 4.1 |
| August 2024 | 3.9 | 3.9 |
| August 2025 | 3.9 | 3.9 |
| August 2026 | 3.9 | 5.0 |
From June 2026 to August 2026 the practice recorded 2,905 appointments a month, or 412 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 44% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
64% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | The Fulham Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 412 | 469 | 510 |
| Face to face | 66% | 60% | 63% |
| Same day as booked | 44% | 48% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a lower share of patients for dementia (0.4% against 0.8%), chronic kidney disease (2.2% against 4.6%) and diabetes (4.3% against 7.9%). The practice's patients live in areas with an average deprivation score of 18.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.8 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 10.9% | 15.2% |
| Depression | 18+ yrs | 9.3% | 14.3% |
| Diabetes | 17+ yrs | 4.3% | 7.9% |
| Asthma | 6+ yrs | 4.2% | 6.6% |
| Cancer | All ages | 3.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| COPD | All ages | 1.7% | 1.9% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.2% | 74.9% |
The Fulham Medical Centre, 446 Fulham Road, Fulham, London, SW6 1BG. Phone: 020 7385 6001. Website: www.fulhammedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cassidy Medical Centre | 0.4 km | 64% |
| Kings Road Medical Centre | 0.6 km | 76% |
| Ashville Surgery | 0.7 km | 85% |
| North Fulham Surgery | 0.8 km | 90% |
| GP at hand | 0.8 km | 68% |
- Ashville Surgery (85% overall experience good)
- Cassidy Medical Centre (64% overall experience good)
- Fulham Cross Medical Centre (73% overall experience good)
- Lilyville @ Parsons Green (83% overall experience good)
- Sands End Health Clinic (71% overall experience good)
- The Surgery - Dr Mangwana and Partners (78% overall experience good)
How do patients rate The Fulham Medical Centre?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of The Fulham Medical Centre as good, against 77% across England. 81% found it easy to get through by phone.
How many patients are registered at The Fulham Medical Centre?
7,050 patients were registered in September 2026, up 0.8% on a year earlier.
What is The Fulham Medical Centre's CQC rating?
Good overall, published in November 2017.
How many GPs does The Fulham Medical Centre have?
3.9 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,811 patients per GP against 2,171 across England.
Are appointments at The Fulham Medical Centre face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Fulham Medical Centre's phone number?
020 7385 6001.