The Surgery - Dr Mangwana and Partners, London: patient reviews and CQC rating
The Surgery - Dr Mangwana and Partners is a GP practice in London with 5,257 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in March 2022. It has 1.9 full-time-equivalent qualified GPs, or 2,701 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Surgery - Dr Mangwana and Partners
Its best result against England is the share who found it easy to get through to the practice by phone: 82%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 48%, against 54% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 349th of the 648 practices in London with 50 or more responses. 82% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (82%). 113 patients answered the survey (response rate 15%).
| Survey question | The Surgery - Dr Mangwana and Partners | West and North London | England |
|---|---|---|---|
| Overall experience good | 78% | 75% | 77% |
| Easy to contact by phone | 82% | 62% | 57% |
| Easy to contact via the website | 55% | 57% | 58% |
| Easy to contact via the NHS App | 48% | 54% | 54% |
| Reception team helpful | 92% | 83% | 85% |
| Last contact good | 84% | 73% | 73% |
| Wait for appointment about right | 78% | 68% | 69% |
| Listened to well | 83% | 86% | 87% |
| Treated with care and concern | 81% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 90% of 52 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Surgery - Dr Mangwana and Partners is Good, published in March 2022. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (March 2021).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,257 patients were registered at The Surgery - Dr Mangwana and Partners in September 2026, down 5.4% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 2,701 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.4 nurses and 2.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 1.8 | 1.8 |
| August 2026 | 1.9 | 1.9 |
From June 2026 to August 2026 the practice recorded 2,002 appointments a month, or 381 per 1,000 registered patients (England: 510). 94% were face to face (England: 63%). 37% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
69% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | The Surgery - Dr Mangwana and Partners | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 381 | 469 | 510 |
| Face to face | 94% | 60% | 63% |
| Same day as booked | 37% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), a learning disability (0.2% against 0.6%) and heart failure (0.4% against 1.1%). The practice's patients live in areas with an average deprivation score of 14.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.5 years for women and 81.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 9.7% | 15.2% |
| Depression | 18+ yrs | 6.3% | 14.3% |
| Diabetes | 17+ yrs | 4.5% | 7.9% |
| Asthma | 6+ yrs | 4.0% | 6.6% |
| Cancer | All ages | 2.7% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| COPD | All ages | 0.8% | 1.9% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.4% | 1.1% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 51.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 62.9% | 74.9% |
The Surgery - Dr Mangwana and Partners, Palace Surgery, 510 Fulham Palace Road, Fulham, London, SW6 6JD. Phone: 020 7736 6305.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Jefferies and Partners | 0.6 km | 73% |
| Fulham Cross Medical Centre | 0.7 km | 73% |
| Ashville Surgery | 1.0 km | 85% |
| Lilyville @ Parsons Green | 1.2 km | 83% |
| Cassidy Medical Centre | 1.2 km | 64% |
- Ashville Surgery (85% overall experience good)
- Cassidy Medical Centre (64% overall experience good)
- Fulham Cross Medical Centre (73% overall experience good)
- Lilyville @ Parsons Green (83% overall experience good)
- Sands End Health Clinic (71% overall experience good)
- The Fulham Medical Centre (84% overall experience good)
How do patients rate The Surgery - Dr Mangwana and Partners?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of The Surgery - Dr Mangwana and Partners as good, against 77% across England. 82% found it easy to get through by phone.
How many patients are registered at The Surgery - Dr Mangwana and Partners?
5,257 patients were registered in September 2026, down 5.4% on a year earlier.
What is The Surgery - Dr Mangwana and Partners's CQC rating?
Good overall, published in March 2022.
How many GPs does The Surgery - Dr Mangwana and Partners have?
1.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,701 patients per GP against 2,171 across England.
Are appointments at The Surgery - Dr Mangwana and Partners face to face?
94% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Surgery - Dr Mangwana and Partners's phone number?
020 7736 6305.