Dr Jefferies and Partners, London: patient reviews and CQC rating
Dr Jefferies and Partners is a GP practice in London with 14,490 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in November 2021. It has 5.6 full-time-equivalent qualified GPs, or 2,584 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Jefferies and Partners
Its best result against England is the share who found it easy to get through to the practice by phone: 61%, against 57% across England. Its weakest is the share who found it easy to contact the practice through its website: 39%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 453rd of the 648 practices in London with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (73%). 104 patients answered the survey (response rate 11%).
| Survey question | Dr Jefferies and Partners | West and North London | England |
|---|---|---|---|
| Overall experience good | 73% | 75% | 77% |
| Easy to contact by phone | 61% | 62% | 57% |
| Easy to contact via the website | 39% | 57% | 58% |
| Easy to contact via the NHS App | 37% | 54% | 54% |
| Reception team helpful | 86% | 83% | 85% |
| Last contact good | 69% | 73% | 73% |
| Wait for appointment about right | 67% | 68% | 69% |
| Listened to well | 83% | 86% | 87% |
| Treated with care and concern | 75% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
In the Friends and Family Test for July 2026, 90% of 149 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Jefferies and Partners is Good, published in November 2021. All 5 key questions are rated Good. It held the same rating in the report before (March 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,490 patients were registered at Dr Jefferies and Partners in September 2026, down 2.0% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 5.6 full-time-equivalent qualified GPs, there are 2,584 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.7 nurses and 5.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.6 | 3.6 |
| August 2024 | 3.7 | 3.7 |
| August 2025 | 3.3 | 3.3 |
| August 2026 | 5.6 | 5.6 |
From June 2026 to August 2026 the practice recorded 3,992 appointments a month, or 276 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 32% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Dr Jefferies and Partners | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 276 | 469 | 510 |
| Face to face | 55% | 60% | 63% |
| Same day as booked | 32% | 48% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (2.0% against 1.0%). It has a lower share for dementia (0.3% against 0.8%), palliative or supportive care needs (0.3% against 0.6%) and atrial fibrillation (1.1% against 2.2%). The practice's patients live in areas with an average deprivation score of 18.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.0 years for women and 80.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.5% | 14.3% |
| High blood pressure | All ages | 14.1% | 15.2% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Diabetes | 17+ yrs | 4.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Cancer | All ages | 2.0% | 3.8% |
| Serious mental illness | All ages | 2.0% | 1.0% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| COPD | All ages | 1.7% | 1.9% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 54.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 45.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 56.2% | 74.9% |
Dr Jefferies and Partners, The Medical Centre, 292 Munster Road, Fulham, London, SW6 6BQ. Phone: 020 7385 1965. Website: www.drjefferiesandpartners.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Fulham Cross Medical Centre | 0.2 km | 73% |
| The Surgery - Dr Mangwana and Partners | 0.6 km | 78% |
| GP at hand | 0.8 km | 68% |
| North End Medical Centre | 0.9 km | 83% |
| Cassidy Medical Centre | 1.0 km | 64% |
- GP at hand (68% overall experience good)
How do patients rate Dr Jefferies and Partners?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Dr Jefferies and Partners as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at Dr Jefferies and Partners?
14,490 patients were registered in September 2026, down 2.0% on a year earlier.
What is Dr Jefferies and Partners's CQC rating?
Good overall, published in November 2021.
How many GPs does Dr Jefferies and Partners have?
5.6 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,584 patients per GP against 2,171 across England.
Are appointments at Dr Jefferies and Partners face to face?
55% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Jefferies and Partners's phone number?
020 7385 1965.