Falmouth Road Group Practice, London: patient reviews and CQC rating
Falmouth Road Group Practice is a GP practice in London with 16,672 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in June 2018. It has 5.0 full-time-equivalent qualified GPs, or 3,321 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Falmouth Road Group Practice
Its result closest to England is the share who said their needs were met at their last appointment: 85%, against 90% across England. Its weakest is the share who found it easy to contact the practice through its website: 38%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 562nd of the 648 practices in London with 50 or more responses. 43% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (56%). 90 patients answered the survey (response rate 10%).
| Survey question | Falmouth Road Group Practice | South East London | England |
|---|---|---|---|
| Overall experience good | 65% | 76% | 77% |
| Easy to contact by phone | 43% | 57% | 57% |
| Easy to contact via the website | 38% | 58% | 58% |
| Easy to contact via the NHS App | 42% | 55% | 54% |
| Reception team helpful | 70% | 85% | 85% |
| Last contact good | 59% | 73% | 73% |
| Wait for appointment about right | 62% | 65% | 69% |
| Listened to well | 78% | 85% | 87% |
| Treated with care and concern | 77% | 84% | 86% |
| Confidence and trust in the clinician | 82% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
In the Friends and Family Test for July 2026, 83% of 138 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Falmouth Road Group Practice is Good, published in June 2018. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (November 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
16,672 patients were registered at Falmouth Road Group Practice in September 2026, down 2.4% on a year earlier (England: down 1.1%).
6% of its patients are aged 65 or over, against 19% across England. With 5.0 full-time-equivalent qualified GPs, there are 3,321 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 2.1 nurses and 6.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.8 | 2.8 |
| August 2024 | 4.4 | 4.4 |
| August 2025 | 5.0 | 5.0 |
| August 2026 | 5.0 | 5.9 |
From June 2026 to August 2026 the practice recorded 4,544 appointments a month, or 273 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 40% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Falmouth Road Group Practice | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 273 | 399 | 510 |
| Face to face | 59% | 54% | 63% |
| Same day as booked | 40% | 45% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 9% | 7% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), dementia (0.2% against 0.8%) and atrial fibrillation (0.5% against 2.2%). The practice's patients live in areas with an average deprivation score of 21.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.0 years for women and 77.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 9.3% | 14.3% |
| High blood pressure | All ages | 7.4% | 15.2% |
| Diabetes | 17+ yrs | 4.7% | 7.9% |
| Asthma | 6+ yrs | 3.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.1% | 4.6% |
| Cancer | All ages | 1.4% | 3.8% |
| Coronary heart disease | All ages | 1.1% | 3.0% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| COPD | All ages | 0.6% | 1.9% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| Heart failure | All ages | 0.4% | 1.1% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Learning disability | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.3% | 74.9% |
Falmouth Road Group Practice, 78 Falmouth Road, London, SE1 4JW. Phone: 020 7407 4101. Website: www.falmouthroadsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Nexus Health Group | 0.6 km | 79% |
| Penrose Surgery | 1.1 km | 75% |
| Dr Abdel Aziz Abu-Nijaila | 1.1 km | 78% |
| East Street Surgery, Harold Moody Health Centre | 1.1 km | 94% |
| Hurley Clinic | 1.1 km | 59% |
- Albion Street Group Practice (75% overall experience good)
- Dr Abdel Aziz Abu-Nijaila (78% overall experience good)
- Dr B Bhatti & Dr R Das (67% overall experience good)
- Dr Shivraj Chudha (68% overall experience good)
- East Street Surgery, Harold Moody Health Centre (94% overall experience good)
- New Mill Street Medical Surgery (75% overall experience good)
- Nexus Health Group (79% overall experience good)
- Park Medical Centre (70% overall experience good)
- Penrose Surgery (75% overall experience good)
- Qhs GP Care Home Service (86% overall experience good)
- Silverlock Medical Centre (67% overall experience good)
- The Villa Street Medical Centre (85% overall experience good)
How do patients rate Falmouth Road Group Practice?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Falmouth Road Group Practice as good, below the England figure of 77%. 43% found it easy to get through by phone.
How many patients are registered at Falmouth Road Group Practice?
16,672 patients were registered in September 2026, down 2.4% on a year earlier.
What is Falmouth Road Group Practice's CQC rating?
Good overall, published in June 2018.
How many GPs does Falmouth Road Group Practice have?
5.0 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 3,321 patients per GP against 2,171 across England.
Are appointments at Falmouth Road Group Practice face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Falmouth Road Group Practice's phone number?
020 7407 4101.